Practical recommendations abound at National Forklift Safety Day 2024
OSHA, industrial safety, and forklift industry leaders addressed real-life considerations in enhancing operator safety at the 11th annual Industrial Truck Association (ITA) program.
Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
The Industrial Truck Association (ITA) created National Forklift Safety Day as an opportunity to educate customers, policymakers, and government officials about the safe use of forklifts and the importance of effective operator and pedestrian training. Those topics were front and center at ITA’s 11th annual National Forklift Safety Day program, held June 11 in Washington, D.C.
Reginald Jackson, of the Occupational Safety and Health Administration’s (OSHA’s) Office of General Industry and Agricultural Enforcement, emphasized the agency’s mission to ensure “equal access to the highest safety standards” for all workers and to “eliminate barriers that make it harder for some workers to be safe.” Everyone has the right to representation in health and safety matters and to fair treatment by their employers, regardless of the size of the company or the industry they work in, he said; accordingly, OSHA is “embedding equity in everything we do.”
Jackson also spoke about National Emphasis Programs (NEPs) that target specific areas for more intense scrutiny. One example is the NEP on warehousing and distribution center operations, which has opened 623 inspections since it went into effect in July 2023, he noted. The most common violations to date, he said, have been unsafe electrical usage; facility maintenance issues such as blocked exits; inadequate or improper forklift safety training; and lack of seatbelts. A separate NEP targeting outdoor and indoor heat-related hazards has been very active, initiating more than 4,300 inspections since it launched in April 2022, he said.
Cesar Jimenez, vice president of regulatory affairs, product planning, product assurance, and automated solutions, Toyota Material Handling Inc., is this year’s National Forklift Safety Day chair. He began with an overview of ITA’s engineering committee’s role in helping to develop and update forklift safety standards. He then segued to safety technology, emphasizing that it is an adjunct to, and not a substitute for, proper operator training.
After touching on available technologies such as blue and red lights, proximity sensing, and forklift-mounted cameras, Jimenez offered some thoughts about the future. While some current safety technologies will become common in the next five to 10 years, he would like to see some become standard, rather than optional, “similar to what happened in the auto industry.” Jimenez also expects to see new artificial intelligence (AI)-assisted technologies that can, for example, anticipate collisions and provide predictive analytics for lift truck maintenance.
Larry Pearlman, president and founder, SafetyAnd Consulting Associates, called safety “a head and heart journey” that requires leadership, technical expertise, and a culture that values people throughout the organization. A safety culture, he explained, incorporates elements that are tangible (management systems and key performance indicators, hazard management processes, and organizational structure and accountabilities) and intangible (safety leadership and commitment, behaviors, and competencies). He recommended engaging with the procurement organization to make clear that paying more for good equipment design and safety-assist technology can produce a measurable “return on risk reduction,” as he put it.
While safety must be a companywide priority, Pearlman said, frontline leaders have the greatest day-to-day impact on safety; a single decision or act can have a widespread impact. Supervisors who solicit feedback from forklift operators in a targeted but supportive and conversational way enhance operators’ engagement, bringing measurable improvements in safety performance, he said.
Ajay Bhardwaj, director, environmental health and safety (EHS) – Americas at Adient, a manufacturer of automotive seating running approximately 800 powered industrial trucks, described his company’s approach to safety, which encompasses an array of strategies and policies. A partial list includes:
Ensure that lessons are learned from incidents by mandating the sharing of information among all facilities. This includes discussions of the causes of, appropriate responses to, and prevention of incidents.
Adjust metrics to reflect changing circumstances and priorities. “The problems and opportunities of today are not those of the future,” Bhardwaj said.
Embed safety into functional responsibilities. For example, packaging design, industrial engineering, warehouse and material handling layout, and other functional areas have “intertwined responsibilities and oversight” that influence each other’s performance, and thus impact safety, Bhardwaj said.
Carefully evaluate technology that can reduce risk. Adient gives “honest feedback” to vendors and is willing to ask for modifications or walk away if the technology does not fit the company’s needs, Bhardwaj said.
A video recording of the June 11 program is available on ITA’s website for on-demand viewing at no charge. To watch the video, go to www.indtrk.org/national-forklift-safety-day.
Approval of California’s zero emissions forklift rule may be near
In a separate meeting, ITA General Counsel Gary Cross provided members with an update on a California Air Resources Board (CARB) proposed regulation that would require most forklifts operating in the state to produce zero emissions. The rule would phase out sales and operation of certain types of internal combustion equipment and phase in electric and hydrogen fuel cell equipment over a period of years. (DC Velocityreported on the proposed rule in 2021.) It includes a number of exceptions, such as for diesel-powered equipment and specified outdoor applications. ITA and CARB have held a series of discussions for the past three-plus years; the state agency “has agreed with key ITA positions” and made some related modifications to the proposed final rule, which will likely be adopted later this year, according to Cross. CARB will hold a public hearing on June 27, which interested parties can attend in person or via Zoom. DC Velocity will publish an update on the main provisions of the final rule in July.
For more than 70 years, the Industrial Truck Association has represented industrial truck manufacturers and suppliers of component parts and accessories that conduct business in the United States, Canada, and Mexico. Based in Washington, D.C., the organization maintains an influential voice in international standards development for the industry. ITA also advances engineering practices to promote safe products, disseminates statistical marketplace information, and provides industry forums for learning and networking.
The launch is based on “Amazon Nova,” the company’s new generation of foundation models, the company said in a blog post. Data scientists use foundation models (FMs) to develop machine learning (ML) platforms more quickly than starting from scratch, allowing them to create artificial intelligence applications capable of performing a wide variety of general tasks, since they were trained on a broad spectrum of generalized data, Amazon says.
The new models are integrated with Amazon Bedrock, a managed service that makes FMs from AI companies and Amazon available for use through a single API. Using Amazon Bedrock, customers can experiment with and evaluate Amazon Nova models, as well as other FMs, to determine the best model for an application.
Calling the launch “the next step in our AI journey,” the company says Amazon Nova has the ability to process text, image, and video as prompts, so customers can use Amazon Nova-powered generative AI applications to understand videos, charts, and documents, or to generate videos and other multimedia content.
“Inside Amazon, we have about 1,000 Gen AI applications in motion, and we’ve had a bird’s-eye view of what application builders are still grappling with,” Rohit Prasad, SVP of Amazon Artificial General Intelligence, said in a release. “Our new Amazon Nova models are intended to help with these challenges for internal and external builders, and provide compelling intelligence and content generation while also delivering meaningful progress on latency, cost-effectiveness, customization, information grounding, and agentic capabilities.”
The new Amazon Nova models available in Amazon Bedrock include:
Amazon Nova Micro, a text-only model that delivers the lowest latency responses at very low cost.
Amazon Nova Lite, a very low-cost multimodal model that is lightning fast for processing image, video, and text inputs.
Amazon Nova Pro, a highly capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks.
Amazon Nova Premier, the most capable of Amazon’s multimodal models for complex reasoning tasks and for use as the best teacher for distilling custom models
Amazon Nova Canvas, a state-of-the-art image generation model.
Amazon Nova Reel, a state-of-the-art video generation model that can transform a single image input into a brief video with the prompt: dolly forward.
Economic activity in the logistics industry expanded in November, continuing a steady growth pattern that began earlier this year and signaling a return to seasonality after several years of fluctuating conditions, according to the latest Logistics Managers’ Index report (LMI), released today.
The November LMI registered 58.4, down slightly from October’s reading of 58.9, which was the highest level in two years. The LMI is a monthly gauge of business conditions across warehousing and logistics markets; a reading above 50 indicates growth and a reading below 50 indicates contraction.
“The overall index has been very consistent in the past three months, with readings of 58.6, 58.9, and 58.4,” LMI analyst Zac Rogers, associate professor of supply chain management at Colorado State University, wrote in the November LMI report. “This plateau is slightly higher than a similar plateau of consistency earlier in the year when May to August saw four readings between 55.3 and 56.4. Seasonally speaking, it is consistent that this later year run of readings would be the highest all year.”
Separately, Rogers said the end-of-year growth reflects the return to a healthy holiday peak, which started when inventory levels expanded in late summer and early fall as retailers began stocking up to meet consumer demand. Pandemic-driven shifts in consumer buying behavior, inflation, and economic uncertainty contributed to volatile peak season conditions over the past four years, with the LMI swinging from record-high growth in late 2020 and 2021 to slower growth in 2022 and contraction in 2023.
“The LMI contracted at this time a year ago, so basically [there was] no peak season,” Rogers said, citing inflation as a drag on demand. “To have a normal November … [really] for the first time in five years, justifies what we’ve seen all these companies doing—building up inventory in a sustainable, seasonal way.
“Based on what we’re seeing, a lot of supply chains called it right and were ready for healthy holiday season, so far.”
The LMI has remained in the mid to high 50s range since January—with the exception of April, when the index dipped to 52.9—signaling strong and consistent demand for warehousing and transportation services.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."