Continuing education is important not only for personal career development but also for learning new
supply chain strategies and tactics. Here are a just a few examples of upcoming professional education
programs around the world.
Do your processes measure up?
Based on the CSCMP Supply Chain Management Process Standards six-part series of books, the new Process Standards Workshop will help participants benchmark and improve their key supply chain processes. Experienced instructors Kate Vitasek and Karl Manrodt will provide a structured approach to assessing opportunities for improvement and a framework for evaluating initiatives. The course involves real-world examples, interactive cases, high-energy lectures, and group discussions. Participants will receive all six of the process standards books.
Program: Process Standards Workshop Sponsor: CSCMP Location: Lombard, Illinois, USA Dates: August 14-15, 2008 Info:cscmp.org
Learn from the experts
Senior supply chain statesmen and consultants Ken Ackerman and Art Van Bodegraven pass on some of the tips, tricks, and advice that they have gleaned from a combined 50 years of service in the field of supply chain management.
The "Fundamentals of Supply Chain Management" workshop defines the supply chain, its components, and its impact on all aspects of business. Ackerman and Van Bodegraven also enliven their presentations with time- and money-saving techniques.
"Strategic Issues in Supply Chain Management" takes participants to the next level, helping them examine strategies for reducing cost and improving operations.
Program: Fundamentals of Supply Chain Management Workshop Sponsor: CSCMP Locations and Dates: Kansas City, Missouri, USA: September 15-16, 2008; Chicago, Illinois, USA: November 13-14, 2008 Info:cscmp.org
Program: Strategic Issues in Supply Chain Management Workshop Sponsor: CSCMP Location: Baltimore, Maryland, USA Dates: September 8-9, 2008 Info:cscmp.org
Revamp your strategies
Product lifecycles have shortened, while supply chains have expanded to wrap around the globe. This dynamic is requiring companies to reassess their supply chain strategies and leadership approaches. Stanford University's "Strategies and Leadership in Supply Chains" course focuses on innovative ways to use your supply chain to create and capture value. The course places particular emphasis on cross-functional coordination and collaboration. Areas that will be explored in detail include points of supply and demand, global supply chains, sustainability, advanced technologies, and market implications.
Program: Strategies and Leadership in Supply Chains Sponsor: Stanford University Graduate School of Business Executive Education Location: Palo Alto, California, USA Course Dates: August 17-22, 2008 Application Deadline: July 1, 2008 Info: www.gsb.stanford.edu/exed/slsc
Be a leader
The University of Wisconsin's Supply Chain Leadership Certificate consists of three courses designed to help participants create and manage an integrated supply chain system.
The foundation course, "Supply Chain Leadership," teaches students to quantify tradeoffs, set feasible objectives, minimize overall cost, and improve the likelihood of achieving supply chain improvement plans. "Supply Chain Optimization" provides a prescriptive framework for identifying, optimizing, and prioritizing operational improvement opportunities. "Supply Chain Collaboration" covers the tools and methods necessary to define, develop, and manage planning processes.
Program: University of Wisconsin's Supply Chain Leadership Certificate Sponsor: University of Wisconsin Courses and Dates: Supply Chain Leadership: August 18-20, 2008; October 8-10, 2008; Supply Chain Optimization: September 4-5, 2008 and October 30-31, 2008; Supply Chain Collaboration: July 31-August 1, 2008; September 25-26, 2008 and November 17-18, 2008 Location: Madison, Wisconsin, USA Info:exed.wisc.edu/supplychain
Learn to collaborate
During the three-day CPFR Certification Program, participants will learn how to unlock the potential of collaborative planning, forecasting, and replenishment (CPFR). CPFR is a four-step model developed by the Voluntary Interindustry Commerce Solutions Association (VICS) to help companies better collaborate with their trading partners. The model's four steps are strategy and planning, demand and supply management, execution, and analysis.
The certification program uses a series of educational workshops and a formal examination to teach attendees how to successfully implement this system. CSCMP has endorsed the program and will be hosting one of the workshops in Chicago.
Program: VICS CPFR Certification Program Sponsors: Voluntary Interindustry Commerce Solutions Association and CSCMP Location: Chicago, Illinois, USA Dates: August 5-7, 2008 Info:www.vics.org
Think cross-functionally
One of the biggest barriers to creating a successful supply chain is teaching people to think and work cross-functionally. To help companies achieve this goal, The University of Tennessee designed the Integrated Supply Chain Management Program.
Co-sponsored by CSCMP, the program consists of six courses that each run for two-and-a-half days. These courses will help participants understand the interrelationships among demand planning, customer relationship management, operations, logistics, lean management, and resource and financial management.
Participants who take all six courses within a two-year period and successfully complete all tests and assignments will receive a certification. Courses also may be taken independently.
Program: Integrated Supply Chain Management Program
Sponsors: University of Tennessee and
CSCMP Courses and Dates: Supply Chain Management Strategy: September 15-17, 2008; Demand Management in the Supply Chain: September 17-19, 2008; Logistics & Operations in the Supply Chain: October 20-22, 2008; The Lean Enterprise and the Supply Chain: October 22-24, 2008; Supply Chain Resource Management: November 10-12, 2008; Integrative Supply Chain Experience: November 12-14, 2008 Location: Knoxville, Tennessee, USA Info:thecenter.utk.edu
Understand performance-based logistics
The U.S. Department of Defense has found success in implementing performance-based logistics (PBL) to manage its outsourced suppliers. In PBL contracts, the company no longer buys individual parts or service transactions; instead it buys "outcomes" and focuses on making sure that its providers' goals align with its own. The "Performance-Based Logistics" workshop will define this concept and outline how it can be applied to commercial outsourcing agreements.
Program: Performance-Based Logistics Workshop Sponsor: CSCMP Location: Lombard, Illinois, USA Dates: August 13, 2008 Info:cscmp.org
Building a better supply chain
Supply chain choices increasingly influence strategic business outcomes. Yet in the past, supply chain practice has focused on the tactical rather than the strategic. The "Supply Chain Strategy and Management" executive education course presents a new approach to supply chain design. Participants will learn about linking supply chain design and business strategy. They will study the forces that influence supply chain structures and how to integrate supply chain design with product and process development. Finally, instructors will discuss what it means to run a supply chain in an electronic-business environment.
Program: Supply Chain Strategy and Management Sponsor: MIT's Executive Education Open Enrollment Program Location: Cambridge, Massachusetts, USA Dates: November 19-20, 2008 Info:www.mitsloan.edu/exceed
Supply Chain Xchange Executive Editor Susan Lacefield moderates a panel discussion with Supply Chain Xchange's Outstanding Women in Supply Chain Award Winners (from left to right) Annette Danek-Akey, Sherry Harriman, Leslie O'Regan, and Ammie McAsey.
Supply Chain Xchange recognized four women who have made significant contributions to the supply chain management profession today with its second annual Outstanding Women in Supply Chain Award. The award winners include Annette Danek-Akey, Chief Supply Chain Officer at Barnes & Noble; Sherry Harriman, Senior Vice President of Logistics and Supply Chain for Academy Sports + Outdoors; Leslie O’Regan, Director of Product Management for DC Systems & 3PLs at American Eagle Outfitters; and Ammie McAsey, Senior Vice President of Customer Distribution Experience for McKesson’s U.S. Pharmaceutical division.
Throughout their careers, these four supply chain executive have demonstrated strategic thinking, innovative problem solving, and effective leadership as well as a commitment to giving back to the profession.
The awards were presented at the Council of Supply Chain Management Professionals (CSCMP) annual EDGE Conference in Nashville, Tenn. In addition to the awards presentation, the leaders discussed their leadership philosophies and career path during a panel discussion at the EDGE conference.
The surge of “nearshoring” supply chains from China to Mexico offers obvious benefits in cost, geography, and shipping time, as long as U.S. companies are realistic about smoothing out the challenges of the burgeoning trend, according to a panel today at the Council of Supply Chain Management Professionals (CSCMP)’s EDGE Conference in Nashville.
Those challenges span a list including: developing infrastructure, weak security, manual processes, and shifting regulations, speakers said in a session titled “Nearshoring: Transforming Surface Transportation in the U.S.”
For example, a recent Mexican government rail expansion added lines to tourist destinations in Cancun instead of freight capacity in the Southwest, said panelist Edward Habe, Vice President of Mexico Sales, for Averitt. Truckload cargo inspections may rely on a single person looking at paper filings on the border, instead of a 24/7 online system, said Bob McCloskey, Director for Logistics and Distribution at Clarios, LLC. And business partners inside Mexico often have undisclosed tier-two, tier-three, and tier-four relationships that are difficult to track from the U.S., said Beth Kussatz, Manager of Northern American Network Design & Implementation, Deere & Co.
Still, dedicated companies can work with Mexican authorities, regulators, and providers to overcome those bottlenecks with clever solutions, the panelists agreed. “Don’t be afraid,” Habe said. “It just makes sense in today’s world, the local regionalization of manufacturing. It’s in our interest that this works.”
A quick reaction in the first 24 hours is critical for keeping your business running after a cyberattack, according to Estes Express Lines, the less than truckload (LTL) carrier whose computer systems were struck by hackers in October, 2023.
Immediately after discovering the breach, the company cut off their internet, called in a third-party information technology (IT) support team, and then used their only remaining tools—employees’ personal email and phone contacts—to start reaching out to their shipper clients. The message on Day One: even though the company was reduced to running the business with paper and pencil instead of computers, they were still picking up loads on time with trucks.
“Customers never want to hear bad news, but they really don’t want to hear bad news from someone other than you,” the company’s president and COO, Webb Estes, said in a session today at the Council of Supply Chain Management Professionals (CSCMP)’s EDGE Conference in Nashville.
After five or six painful days, Estes transitioned from paper back to computers. But they continued sending clients daily video updates from their president, and putting their chief information officer on conference calls to answer specific questions.
Although lawyers had advised them not to be so open, the strategy worked. It took 19 days to get all computer systems running again, but at the end of the first month they had returned to 85% of their original client list, and now have 99% back, Estes said in the session called “Hackers are Always Probing: Cybersecurity Recovery and Prevention Lessons Learned.”
As the final hours tick away before a potential longshoreman’s strike begins at midnight on the U.S. East and Gulf coasts, experts say the ripples of that move could roll across the entire U.S. supply chains for weeks.
While some of the nation’s largest retailers were able to pull their imports forward in recent weeks to soften the blow, “the average supply chain is ill-prepared for this,” Tom Nightingale, the former CEO of AFS Logistics, said in a panel discussion today at the Council of Supply Chain Management Professionals (CSCMP)’s EDGE Conference in Nashville.
Despite that grim prognosis, a strike seems virtually unavoidable, CSCMP President & CEO Mark Baxa said from the stage. At latest report, the White House had declined to force the feuding parties back into arbitration through its executive power, and a voluntary last-minute session had failed to unite the International Longshoremen’s Association (ILA)’s 45,000 union members with the United States Maritime Alliance that manages the 36 ports covered under their expiring contract.
The ultimate impact of a resulting strike will depend largely on how long it lasts, the panelists said. With a massive flow of 140,000 twenty foot equivalent units (TEUs) of shipping containers moving through the two coasts each week, each day of a strike will require 7 to 10 days of recovery for most types of goods, Nightingale said.
Shippers are desperately seeking coping mechanisms, but at this point the damage will add up fast, whether a strike lasts for an optimistic “option A” of just 48 to 72 hours, a pessimistic “Option B” of 7 to 10 days, or even longer, agreed Jon Monroe, president of Jon Monroe Consulting.
The first full day of CSCMP’s EDGE 2024 conference ended with the telling of a great American story.
Author and entrepreneur Fawn Weaver explained how she stumbled across the little-known story of Nathan Green and, in deciding to tell that story, launched the fastest-growing and most award-winning whiskey brand of the past five years—and how she also became the first African American woman to lead a major spirits company.
Weaver is CEO of Uncle Nearest Premium Whiskey, a company she founded in 2016 and that is part of her larger private investment business, Grant Sidney, Inc. Weaver told the story of "Nearest" Green—as Nathan Green was known in his hometown of Lynchburg, Tenn.—to Agile Business Media & Events Chairman Mitch MacDonald, in a keynote interview Monday afternoon.
As it turns out, Green—who was born into slavery and freed after the Civil War—was the first master distiller for the Jack Daniel’s Whiskey brand. His story was well-known among the local descendants of both Daniel and Green, but a mystery in the larger world of bourbon and a missing piece of American history and culture. Through extensive research and interviews with descendants of the Daniel and Green families, Weaver discovered what she describes as a positive American story.
“I believed it was a story of love, honor, and respect,” she told MacDonald during the interview. “I believed it was a great American story.”
Weaver told the story in her best-selling book, Love & Whiskey: The Remarkable True Story of Jack Daniel, His Master Distiller Nearest Green, and the Improbable Rise of Uncle Nearest, and has channeled it into an even larger story with the founding of the brand. Today, Uncle Nearest Premium Whiskey is made at a 323-acre distillery in Shelbyville, Tenn.—the first distillery in U.S. history to commemorate an African American and the only major distillery in the world owned and operated by a Black person.
Weaver and MacDonald's wide-ranging discussion covered the barriers Weaver encountered in bringing the brand to life, her vision for where it’s headed, and her take on the supply chain—which she said she views as both a necessary cost of doing business and an opportunity.
“[It’s] an opportunity if you can move quickly,” she said, emphasizing a recent project to fast-track a new Uncle Nearest product in which collaborating with the company’s supply chain partners was vital.
Uncle Nearest Premium Whiskey has earned more than 600 awards, including “World’s Best” by Whisky Magazine two years in a row, the “Double Gold” by San Francisco World Spirits Competition, and Wine Enthusiast’s “Spirit Brand of the Year.”
CSCMP’s EDGE 2024 runs through Wednesday, October 2, at the Gaylord Opryland Hotel & Convention Center in Nashville.