Skip to content
Search AI Powered

Latest Stories

Forward Thinking

Consumers to spend 4 percent more this holiday season, NRF survey shows

Omnichannel buying trends continue, as fifty percent of consumers surveyed say they will buy online and pick up in store.

Retailers can plan for a busy holiday shopping season this year, as consumers are set to spend an average 4.1 percent more than they did during last year's holiday rush, according to a report released today by the National Retail Federation and Prosper Insights & Analytics.

More than 7,000 consumers surveyed said they will spend an average $1,007.24, up from the $967.13 they spent last year on gifts, food and decorations, and non-gift/holiday deal purchases. The survey comes on the heels of NRF's annual holiday spending forecast, which predicts similar gains: holiday retail sales for November and December are expected to reach between $718 billion and $721 billion, an increase of between 4.3 percent and 4.8 percent compared with last year, according to the forecast.


A strong economy and low unemployment are driving the trend.

"Confidence is near an all-time high, unemployment is the lowest we've seen in decades and take-home wages are up. All of that is reflected in consumers' buying plans," NRF President and CEO Matthew Shay said in a statement announcing the consumer survey's findings.

Shay added that tariffs on consumer goods from China will have a minimal effect on pricing this holiday season, as retailers imported record volumes of merchandise ahead of the tariffs this summer.

The consumer survey also showed that shoppers plan to continue using different channels and delivery options as they shop this year, fueling the omnichannel buying trends taking hold across the industry. An equal number of shoppers (55 percent) say they will shop both online and in department stores, with 50 percent of those shopping online saying they will pick up their purchases in-store. Of the online shoppers who will choose home-delivery, 94 percent said they will take advantage of free shipping, 16 percent said they will choose expedited shipping, and 11 percent said they will use same-day delivery, the survey showed.

In addition, shoppers say they will be on the lookout for more than just a good deal this year. Although sales and discounts remain the largest factor in choosing a particular retailer, cited by 71 percent of consumers, quality and selection of merchandise were the next-largest factor (cited by 60 percent), followed by free shipping (47 percent) and convenient location (45 percent), the survey showed.

"Consumers will be scouring through retailers' ads to make sure they are getting the best deal possible," Prosper Insights Executive Vice President of Strategy Phil Rist said. "Although sales will remain an important factor, shoppers want good quality and want to be able to find what they're looking for."

Recent

More Stories

chart of top business concerns from descartes

Descartes: businesses say top concern is tariff hikes

Business leaders at companies of every size say that rising tariffs and trade barriers are the most significant global trade challenge facing logistics and supply chain leaders today, according to a survey from supply chain software provider Descartes.

Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.

Keep ReadingShow less

Featured

drawing of person using AI

Amazon invests another $4 billion in AI-maker Anthropic

Amazon has deepened its collaboration with the artificial intelligence (AI) developer Anthropic, investing another $4 billion in the San Francisco-based firm and agreeing to establish Amazon Web Services (AWS) as its primary training partner and to collaborate on developing its specialized machine learning (ML) chip called AWS Trainium.

The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.

Keep ReadingShow less
chart of robot adoption in factories

Global robot density in factories has doubled in 7 years

Global robot density in factories has doubled in seven years, according to the “World Robotics 2024 report,” presented by the International Federation of Robotics (IFR).

Specifically, the new global average robot density has reached a record 162 units per 10,000 employees in 2023, which is more than double the mark of 74 units measured seven years ago.

Keep ReadingShow less
person using AI at a laptop

Gartner: GenAI set to impact procurement processes

Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.

Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.

Keep ReadingShow less
A photo of brown paper packages tied up with shiny red ribbons.

SMEs hopeful ahead of holiday peak

Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.

That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.

Keep ReadingShow less