Maritime industry faces obstacles to efficiency, productivity
Ocean carriers, ports, and drayage truckers are confronting challenges that will ultimately affect shippers, according to speakers at a recent trade and transportation conference.
Contributing Editor Toby Gooley is a freelance writer and editor specializing in supply chain, logistics, material handling, and international trade. She previously was Editor at CSCMP's Supply Chain Quarterly. and Senior Editor of SCQ's sister publication, DC VELOCITY. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
Fuel mandates, potential carrier consolidation, and headaches for drayage truckers are among the key obstacles facing the maritime industry, according to speakers at the recent Coalition of New England Companies for Trade (CONECT) 23rd Annual Northeast Trade and Transportation Conference, held in Newport, R.I., in April. Such issues stand out among the many challenges that threaten the efficiency and profitability of every direct stakeholder and, ultimately, their customers, the experts said, highlighting the following:
New rules mandating low-sulfur fuel. Effective January 1, 2020, the International Maritime Organization (IMO) will require ocean carriers to use either expensive low-sulfur fuel or employ "scrubber" technology that will remove most sulfur from their ships' emissions. Compliance could add $10 billion to $15 billion annually to carriers' costs, said Gary Ferrulli, CEO of Global Transport & Logistics Consulting. As a result, carriers want to change the formula for applying fuel ("bunker") surcharges to reflect the actual average cost of fuel in specified markets, rather than basing it on quarterly projections, he said. Although shippers understand the necessity of adjusting surcharges, Ferrulli said they are concerned about the potentially sizable increase in their own costs.
In a separate presentation, keynote speaker Howard Finkel, executive vice president of trade for COSCO Container Lines Americas Inc., identified potential roadblocks to implementation of the IMO mandate by the deadline. These include the possibility that there won't be enough low-sulfur fuel available, the limited number of companies that are qualified to retrofit ships with scrubbers, and the fact that not all countries allow scrubbers. Finkel said that, depending on how it affects carriers' costs, compliance with the low-sulfur requirement could "make or break" carriers' profitability in 2020.
Potential for carrier consolidation. Low freight rates and elusive profits raise the specter of carrier mergers, acquisitions, and bankruptcies. COSCO's Finkel said he does not foresee any mergers or bankruptcies among major container carriers right now, but noted that any near-term acquisitions would likely involve smaller regional carriers. If carriers can continue to keep inbound and outbound capacity in reasonable balance while successfully managing the cost impact of the low-sulfur mandate, then stability is likely, he said.
Ferrulli noted that carriers on the trans-Pacific lanes have been managing capacity by withdrawing ships and sailings. Rates are about $100 higher than they were at the same point in 2018, he said, noting that his clients' service-contract rates are about 7 percent to 15 percent higher than they were last year. He cautioned that some carriers will be taking delivery of bigger ships in 2020 and 2021, which could make overcapacity an issue again. Ferrulli also questioned the financial viability of some Asian carriers that are subsidized by their national governments and therefore don't have to worry much about profits—a "flawed business model" that is not sustainable, he said. He also predicted changes in Europe: if the European Union lets exemptions that allow carriers to operate joint services and alliances in European trade lanes expire next year, "you are going to see [some] carriers in those agreements disappear," he said. His advice to shippers: Read carriers' financials carefully, understand the implications of working with service providers that consistently lose money, and have a plan to manage the disruption that will arise if carriers merge or go out of business.
Constraints on drayage truckers' productivity. The majority of drayage truckers—the carriers that shippers rely on to pick up and drop-off loaded and empty containers—are independent contractors. Others are small, local motor carriers, and some are larger regional networks. This segment of the transportation industry is highly fragmented; the 10 largest drayage carriers represent just 8 percent of total capacity, according to David McLaughlin, chief operating officer of one of those companies, RoadOne IntermodaLogistics, who addressed productivity concerns in this sector during a separate panel discussion.
Shippers typically pay drayage carriers a set rate per container. To make a living, drivers need to handle multiple round-trips a day. But congestion at some seaport and intermodal terminals and, once they get in the gate, difficulties in getting container chassis, mean that truckers serving those facilities spend too much of their day waiting in lines. This situation was exacerbated late last year and early in 2019, especially on the West Coast, when backlogs developed as shippers scrambled to bring in as many containers as possible before higher tariffs on Chinese goods went into effect. In addition, McLaughlin said, the giant ships that have increased the numbers of containers ports must handle at one time have hurt drayage productivity by contributing to congestion, delays, and chassis shortages at ports and off-dock intermodal ramps. In a bid to reduce congestion, some container terminals have moved chassis off dock, adding an additional, time-consuming stop for drivers, he added.
According to McLaughlin, the federally mandated hours-of-service (HOS) limitations on the number of hours drivers can work in a day are also having a negative impact on drayage truckers' productivity. He estimated that the drayage industry is seeing a 10 percent decline in productivity, and thus fewer container "turns" per day, as a result of compliance with the regulations. Meanwhile, railroads have been reducing the number of intermodal terminals they operate. As a result, drivers in some areas have to travel further to pick up and drop off containers, which he said reduces the number of trips they can make in a day. With big companies like Amazon, Uber, and Lyft "sucking away" drivers, sometimes at "double the rates that drayage companies can offer," already high driver turnover rates are climbing, and recruiting is becoming increasingly difficult, he said. Taken together, several speakers agreed, these challenges suggest that a shortage of drayage capacity may be in the offing.
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."
Specifically, the new global average robot density has reached a record 162 units per 10,000 employees in 2023, which is more than double the mark of 74 units measured seven years ago.
Broken into geographical regions, the European Union has a robot density of 219 units per 10,000 employees, an increase of 5.2%, with Germany, Sweden, Denmark and Slovenia in the global top ten. Next, North America’s robot density is 197 units per 10,000 employees – up 4.2%. And Asia has a robot density of 182 units per 10,000 persons employed in manufacturing - an increase of 7.6%. The economies of Korea, Singapore, mainland China and Japan are among the top ten most automated countries.
Broken into individual countries, the U.S. ranked in 10th place in 2023, with a robot density of 295 units. Higher up on the list, the top five are:
The Republic of Korea, with 1,012 robot units, showing a 5% increase on average each year since 2018 thanks to its strong electronics and automotive industries.
Singapore had 770 robot units, in part because it is a small country with a very low number of employees in the manufacturing industry, so it can reach a high robot density with a relatively small operational stock.
China took third place in 2023, surpassing Germany and Japan with a mark of 470 robot units as the nation has managed to double its robot density within four years.
Germany ranks fourth with 429 robot units for a 5% CAGR since 2018.
Japan is in fifth place with 419 robot units, showing growth of 7% on average each year from 2018 to 2023.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.