If you have used CSCMP?s Supply Chain Management Process Standards handbook in the past, then you know that it can be a valuable tool for improving core processes and overall performance.
To make that tool even better, CSCMP has revamped the Standards in a second edition that merges its structure with the APQC Process Classification Framework (PCF). APQC is a nonprofit that helps organizations benchmark and improve their processes and performance. Its Process Classification Framework is a high-level, industry-neutral enterprise process model that allows organizations to see their business processes from a cross-industry viewpoint.
The first edition of CSCMP?s Standards provided a comprehensive reference guide for logistics and supply chain processes. By revising the standards to work in conjunction with the PCF, the second edition enables companies to perform even better supply chain benchmarking.
The revised standards address the growing need for supply chain professionals to determine which processes and attributes are essential to their industries and competitive strategies. The handbook helps supply chain professionals focus their energies on achieving best practices in these processes while maintaining minimum standards in other areas.
It?s important to identify potential gaps across a broad spectrum of your supply chain processes as well as to recognize where your strengths and weaknesses lie. The Standards handbook allows you to focus attention on those areas where improvement efforts drive the most benefit. It also helps you share and compare (with discretion) these results with other organizations in your supply chain to improve overall effectiveness.
The second edition of CSCMP?s Supply Chain Management Process Standards, written by the consulting firm Supply Chain Visions, costs US $99.95 for members and US $139.95 for nonmembers. It can be purchased in the ?Bookstore? section of CSCMP?s website.
New! Updated Process Standards Workshop
In tandem with publishing a revised version of its Supply Chain Management Process Standards handbook, CSCMP is launching a two-day workshop: ?The New Process Standards: Assess. Implement. Improve.? The next workshop is scheduled for November 16-17, 2009, in Lombard, Illinois, USA.
Hot off the press: The Handbook of Supply Chain Costing
Supply chain management offers great potential to increase performance and reduce costs. But despite making major strides in integrating their supply chains, executives have achieved just a fraction of the potential savings available. Supply chain costing can provide the next big breakthrough that will help companies achieve a higher level of value creation.
CSCMP?s new book, The Handbook of Supply Chain Costing, was developed to assist supply chain executives in expanding their visibility and management of cost information. Written by Terrance L. Pohlen and Thomas P. Klammer of the University of North Texas and Gary Cokins of SAS Institute, the book says that to achieve the full potential of supply chain management, executives require a much broader view of costs than is available through their existing cost management systems. They need to improve their internal cost information and extend their ?line of sight? to include their trading partners? costs—both upstream and downstream.
This argument is supported by research on more than 20 companies representing a wide range of industries. Recognized as leaders in supply chain management, cost management and control, and collaboration, all of these firms had a clear vision of what they sought to achieve, yet none had fully completed the process. The book uses their journeys as a roadmap for others.
Drawing from this research, the authors provide a foundation for conducting supply chain costing and address issues common to all supply chains and costing efforts. The book then helps supply chain professionals tailor the process to their own circumstances and costing needs.
The Handbook of Supply Chain Costing can be purchased in CSCMP?s Bookstore for US $79.95 for members and US $109.95 for nonmembers.
CSCMP webinars offer affordable education
When times are tough, travel budgets often suffer. But that?s no reason to put your professional education on hold. CSCMP is continuing to develop a full slate of webinars that address pressing industry problems and trends, which you can attend for a fraction of the cost of most executive education courses or conferences.
The sessions may be virtual, but attendees won?t completely lose the give-and-take that makes in-person events so valuable. Because the webinars are broadcast live, you?ll have the opportunity to pose questions and offer comments just as you would during a traditional seminar.
Each of these virtual presentations has met CSCMP?s rigorous educational standards, so quality is guaranteed. For the next scheduled webinar, Bill Hardgrave of the University of Arkansas will examine how to deploy RFID to solve business problems and receive a payback on that investment. The virtual presentation will occur on November 18, 2009, at 11:00 am CST. Click here for more information.
You?ve read their words, now hear them speak ...
You now have the opportunity to hear some of the authors of Supply Chain Quarterly articles discuss their thought-leading research and ideas. On October 8, CSCMP?s Supply Chain Quarterly will post video interviews with the authors of some of its best-read articles. Filmed on location at the CSCMP Annual Global Conference in Chicago, the videos will feature presenters from the ?Highlights of Supply Chain Quarterly? track:
Chuck Taylor of Awake! Consulting on how companies should prepare for the next round of oil price hikes;
Stephen Cain of Groenewout Consultants & Engineers on multilayered distribution in Europe;
Ted Schaefer of Profit Point on how to manage the twin goals of profitability and sustainability;
Douglas Lambert of The Ohio State University on how you can determine which of your customers are most profitable;
Brad Sampson of XCD Performance Consulting on when in-sourcing is the right decision for a company; and
Joseph Martha of Booz Allen Hamilton on how to determine a supply chain?s carbon footprint.
To view the video interviews, visit our Video section starting on October 8.
The launch is based on “Amazon Nova,” the company’s new generation of foundation models, the company said in a blog post. Data scientists use foundation models (FMs) to develop machine learning (ML) platforms more quickly than starting from scratch, allowing them to create artificial intelligence applications capable of performing a wide variety of general tasks, since they were trained on a broad spectrum of generalized data, Amazon says.
The new models are integrated with Amazon Bedrock, a managed service that makes FMs from AI companies and Amazon available for use through a single API. Using Amazon Bedrock, customers can experiment with and evaluate Amazon Nova models, as well as other FMs, to determine the best model for an application.
Calling the launch “the next step in our AI journey,” the company says Amazon Nova has the ability to process text, image, and video as prompts, so customers can use Amazon Nova-powered generative AI applications to understand videos, charts, and documents, or to generate videos and other multimedia content.
“Inside Amazon, we have about 1,000 Gen AI applications in motion, and we’ve had a bird’s-eye view of what application builders are still grappling with,” Rohit Prasad, SVP of Amazon Artificial General Intelligence, said in a release. “Our new Amazon Nova models are intended to help with these challenges for internal and external builders, and provide compelling intelligence and content generation while also delivering meaningful progress on latency, cost-effectiveness, customization, information grounding, and agentic capabilities.”
The new Amazon Nova models available in Amazon Bedrock include:
Amazon Nova Micro, a text-only model that delivers the lowest latency responses at very low cost.
Amazon Nova Lite, a very low-cost multimodal model that is lightning fast for processing image, video, and text inputs.
Amazon Nova Pro, a highly capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks.
Amazon Nova Premier, the most capable of Amazon’s multimodal models for complex reasoning tasks and for use as the best teacher for distilling custom models
Amazon Nova Canvas, a state-of-the-art image generation model.
Amazon Nova Reel, a state-of-the-art video generation model that can transform a single image input into a brief video with the prompt: dolly forward.
Economic activity in the logistics industry expanded in November, continuing a steady growth pattern that began earlier this year and signaling a return to seasonality after several years of fluctuating conditions, according to the latest Logistics Managers’ Index report (LMI), released today.
The November LMI registered 58.4, down slightly from October’s reading of 58.9, which was the highest level in two years. The LMI is a monthly gauge of business conditions across warehousing and logistics markets; a reading above 50 indicates growth and a reading below 50 indicates contraction.
“The overall index has been very consistent in the past three months, with readings of 58.6, 58.9, and 58.4,” LMI analyst Zac Rogers, associate professor of supply chain management at Colorado State University, wrote in the November LMI report. “This plateau is slightly higher than a similar plateau of consistency earlier in the year when May to August saw four readings between 55.3 and 56.4. Seasonally speaking, it is consistent that this later year run of readings would be the highest all year.”
Separately, Rogers said the end-of-year growth reflects the return to a healthy holiday peak, which started when inventory levels expanded in late summer and early fall as retailers began stocking up to meet consumer demand. Pandemic-driven shifts in consumer buying behavior, inflation, and economic uncertainty contributed to volatile peak season conditions over the past four years, with the LMI swinging from record-high growth in late 2020 and 2021 to slower growth in 2022 and contraction in 2023.
“The LMI contracted at this time a year ago, so basically [there was] no peak season,” Rogers said, citing inflation as a drag on demand. “To have a normal November … [really] for the first time in five years, justifies what we’ve seen all these companies doing—building up inventory in a sustainable, seasonal way.
“Based on what we’re seeing, a lot of supply chains called it right and were ready for healthy holiday season, so far.”
The LMI has remained in the mid to high 50s range since January—with the exception of April, when the index dipped to 52.9—signaling strong and consistent demand for warehousing and transportation services.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."