Transport and logistics giant UPS Inc. has teamed with Resilinc, a provider of artificial intelligence (AI)-based supply chain mapping and disruption monitoring services, to create a hospital-to-hospital exchange that serves thousands of healthcare organizations and could ease shortages of medical products and supplies during the coronavirus crisis.
Known as "The Exchange at Resilinc," the cloud-based platform will launch in mid-April and be offered at no cost for hospitals and healthcare organizations. The system will allow hospitals to interact with vetted peer organizations to locate and then borrow or exchange items listed on the platform. UPS Healthcare, a provider of commercial and clinical logistics solutions, will contribute by locating and delivering critical medical items and equipment.
UPS enables hospitals using Resilinc's exchange platform to leverage their existing logistics and transportation infrastructure and commercial agreements to trade and ship items conveniently. UPS also recently joined efforts with the White House Coronavirus Taskforce, state health agencies, and the Federal Emergency Management Agency (FEMA) to provide supply chain services for the agency's distribution of personal protective equipment (PPE) and necessary materials throughout the U.S., including respirators, N95 masks, and gloves for healthcare workers across the country.
And in other examples of the logistics industry dedicating its assets to the coronavirus fight:
iTradeNetwork, a provider of supply chain software for the food and beverage industry, has launched a platform to respond to the critical need to connect global food supply with demand by addressing the food supply chain trading gap created by the Covid-19 crisis. Launched April 7 and offered for free to any company in the food and beverage supply chain, the "iTradeMarketplace" is a service for buyers, suppliers, packaging companies, and industry associations to gain visibility into where food supplies exist and where demand gaps lie. The platform facilitates new trading partnerships, since the coronavirus pandemic has rendered many traditional trading relationships temporarily obsolete, impacted the global food supply chain, the company said.
Autonomous material handling technology vendor Vecna Robotics is working with a team of companies to develop and bring to market an automated manual resuscitator for use in emergency overflow during the Covid-19 crisis. Vecna Robotics, along with its sibling divisions Vecna Healthcare and the nonprofit arm VecnaCares, have teamed with the Toyota Research Institute and the Computer Science and Artificial Intelligence Laboratory (CSAIL) at the Massachusetts Institute of Technology (MIT). Together, the group will produce a device called "Ventiv," an automated manual resuscitator compressor, and provide it to hospitals for a sliding scale price of $0-to-$250. The unit is meant to ease the shortage of traditional ventilators being caused by the high number of patients currently being treated for impaired lung function brought on by Covid-19.
Odyssey Logistics & Technology Corp. has developed a platform for its North America Managed Logistics Services (MLS) customers to bring them real-time freight visibility as shipments move through and around areas affected by Covid-19. The technology gives customers a risk assessment tool for freight impacted by embargoed transportation hotspots, and measures the impact it will have on their supply chains. Odyssey customers get immediate access to visual dashboards highlighting freight movement and destination drop-offs, so they can optimize their operations and minimize delivery disruptions.
Shipt, the delivery service owned by Target Corp., is supplying its contract shoppers—who fulfill online grocery orders for e-commerce customers—with gloves and masks to wear through pickup at their local Target stores during the coronavirus pandemic. Although those items are in high demand, the firm is expediting the supply of individual safety kits to equip its most active shoppers and those in high-risk areas, Shipt CEO Kelly Caruso said in a blog post.
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."
Specifically, the new global average robot density has reached a record 162 units per 10,000 employees in 2023, which is more than double the mark of 74 units measured seven years ago.
Broken into geographical regions, the European Union has a robot density of 219 units per 10,000 employees, an increase of 5.2%, with Germany, Sweden, Denmark and Slovenia in the global top ten. Next, North America’s robot density is 197 units per 10,000 employees – up 4.2%. And Asia has a robot density of 182 units per 10,000 persons employed in manufacturing - an increase of 7.6%. The economies of Korea, Singapore, mainland China and Japan are among the top ten most automated countries.
Broken into individual countries, the U.S. ranked in 10th place in 2023, with a robot density of 295 units. Higher up on the list, the top five are:
The Republic of Korea, with 1,012 robot units, showing a 5% increase on average each year since 2018 thanks to its strong electronics and automotive industries.
Singapore had 770 robot units, in part because it is a small country with a very low number of employees in the manufacturing industry, so it can reach a high robot density with a relatively small operational stock.
China took third place in 2023, surpassing Germany and Japan with a mark of 470 robot units as the nation has managed to double its robot density within four years.
Germany ranks fourth with 429 robot units for a 5% CAGR since 2018.
Japan is in fifth place with 419 robot units, showing growth of 7% on average each year from 2018 to 2023.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.