With uncertainty continuing to be a trend in the trucking industry, shippers should look to reassess their behaviors and network, and lock in improved rates.
Sean Maharaj is a vice president in the Global Transportation Practice of the management consultancy Kearney. Additionally, Maharaj is a chief commercial officer of Kearney’s Hoptek.
Emerging from 2019, trucking industry players widely shared a sense of uncertainty about how 2020 would play out. While trucking generated a whopping $791.7 billion in revenue in 2019, just 1% less than 2018’s revenue, the year was broadly characterized as a tough and challenging one for the industry. Excess capacity (built during the growth periods of 2017–18), relentlessly rising costs, the slowdown of freight market volumes, and tariff wars, all combined to further depress what were already unsustainable rates. It’s understandable why, against this backdrop, there were nearly 800 trucking company failures in the first three quarters of 2019.
On the positive side, trucking remained an essential business and a key player in the United States’ economy in 2019. The American Trucking Associations’ (ATA’s) recently released report, “American Trucking Trends 2020,” stated that the industry moved 74% of the nation’s tonnage freight in 2019. Many remained optimistic that industry dynamics would improve starting in the second quarter of 2020 and hold steady throughout the second half of the year.
Various data points, like the ATA Tonnage Index and anecdotal evidence from carriers, did indicate a strong first quarter especially with the surge in consumer-staple buying due to the COVID-19 pandemic. However, this strong showing was largely short lived, as the virus continued to rage, and a nationwide shutdown ensued. The industry saw a 10.3% decrease in the Tonnage Index in April compared to March.1
As states started to reopen, the Tonnage Index did see an 8.7% increase in June compared to May.2 Based on current market dynamics, the latter half of the year looks to stabilize and improve, but uncertainties will continue to be a recurring theme, especially as the pandemic show signs of resurging on a regional basis.
Business as unusual
While regions continue to re-evaluate their reopening phases, the freight market is slowly finding its footing and continuing to truck along. The Cass Linehaul Index, which many transportation industry executives and analysts consider to be the most accurate gauge of freight volume and market conditions, shows that 2020 rates have fallen back to pre-2018 levels (see Figure 1). This is partially because, although contractual rates are heavily influenced by recent spot market movements, they are, in general, more stable and are reliant on annual cycles. Coming into 2020, contractual rates continued to remain under pressure from shippers due to the soft 2019 spot market and oversupply of capacity. As the figure shows, rates decreased 6% year-over-year in January, and the COVID pandemic and related economic repercussions had limited, if any, impact at that point. Throughout the first half of the year, the linehaul index remained consistent, averaging a –0.1% month-over-month change.
While the impact of the pandemic on contractual rates will be not be immediate, we could see upward movement as we enter 2021. The current FreightWaves July Outbound Tender Volume Index is showing that truckload volumes have recovered faster than expected during the pandemic and remain up 25% over 2019 and 23% above 2018.3 Typically there is a seasonal drop off in volume from July 4 to October. There is little evidence, however, that the drop off this year will be significant. As regional lockdowns loosen and consumer demand reestablishes itself, freight volumes should rise. As freight volumes grow, carriers will become more selective of the loads they carry versus earlier stages of the pandemic. The latest analysis by DAT Solutions is showing national dry van spot rate continuing to climb closer to contractual rates.4
What does all of this mean? Overall, the market is signaling that contractual rates have likely bottomed out and should rise during the next renewal cycle. While carriers are in a good position this summer, the trucking industry is still far off from 2019 levels, and uncertainties are tempering the optimism. For the savvy shipper, this may be an opportune time to reassure their transportation providers about their partnership, while locking in improved rates before spot rates push contractual rates upwards.
Change as a constant
Other uncertainties that could affect operations for truckers in the near term include changing regulations, increased use of technology, and persistently rising costs. For instance, the Federal Motor Carrier Safety Administration published the long-awaited final rule on changes to hours-of-service (HOS) regulation. Many in the industry appreciate the flexibility of the new rules, effective September 29, 2020, but also question its effectiveness on safety.
Meanwhile carriers must also contend with rising insurance premiums caused by increased, and sometimes intensive, litigation; jury awards; and highly unfavorable settlements. According to the American Transportation Research Institute’s “2019 Operational Cost of Trucking” report, insurance premiums have increased 12% year over year, becoming a top concern for carriers. Insurance premiums could rise even further if a proposed amendment to the INVEST in America Act passes. The amendment would raise the minimum amount of liability insurance that carriers must hold from $750,000 to $2 million. This increase may drive up costs even further, especially for smaller carriers, which could result in even tighter market capacity and higher rates.
As a result, many carriers are looking to do more with less and to do more remotely, especially given COVID-19. They are beginning to more fully embrace technologies like optical character recognition, robotic process automation, and machine learning. These technologies will help streamline and automate manual processes such as accounts payable, leading to increased efficiency and cost effectiveness.
The new norm for shippers
No doubt, the COVID-19 pandemic has had unprecedented impact on the supply chain and our economy due to its scale and depth of disruption—domestically and globally. Moreover, there appears to be no clear end in sight. However other significant disruptions—including 9/11, Ebola in 2013–16, SARS in 2002–2003, and natural disasters (such as tsunamis)—have occurred in the past. This is unlikely to be the last one that we’ll see.
What do shippers need to do, both in the near and long term, to better prepare for such disruptions, and how should they pivot to improve flexibility and resilience within their supply chains? A key trait of high-performing organizations is that they seek out and adopt transferable best practices from peer and non-peer groups. They also focus on controllable aspects of their business that are governed by data, like cost and operational efficiency. Fundamentally, a disciplined focus on cost control and operational efficiency enables the execution of contingency plans through gains in “financial bandwidth.”
Shippers should review and renew their freight rates today, as rates are approximately 6% lower than they were in 2019. They should take advantage of market softness and leverage competitive bidding and comprehensive contracting, even if it is “off cycle” for them. Contractual rates seem to have bottomed out, and the next renewal cycle may see increases. They should renew their rates whether they have significant freight today or not, because doing so should provide some level of security when freight picks up and capacity tightens due to increased volume across the markets and/or reductions in fleet count.
Shippers should also evaluate their entire freight network and lane utilization. This process will help them better negotiate contracts, forecast accurate cost models, and prevent future spend leakage. They should consider sharing demand planning details to help their partners plan for assets to support their business. These steps will help reduce complexity and resulting cost for both themselves and their carriers. Finally, shippers should consider improving dock efficiencies as the new HOS regulations and electronic logging devices will increase visibility and scrutiny on driver hours and utilization.
Pandemic or not, one thing is certain. High-performing organizations will constantly seek to adapt to new conditions and changing market dynamics. Those companies that have invested in cost and data management while still valuing flexibility will stand a far better chance of weathering future disruptive events and reaping benefits compared to their competition.
Benefits for Amazon's customers--who include marketplace retailers and logistics services customers, as well as companies who use its Amazon Web Services (AWS) platform and the e-commerce shoppers who buy goods on the website--will include generative AI (Gen AI) solutions that offer real-world value, the company said.
The launch is based on “Amazon Nova,” the company’s new generation of foundation models, the company said in a blog post. Data scientists use foundation models (FMs) to develop machine learning (ML) platforms more quickly than starting from scratch, allowing them to create artificial intelligence applications capable of performing a wide variety of general tasks, since they were trained on a broad spectrum of generalized data, Amazon says.
The new models are integrated with Amazon Bedrock, a managed service that makes FMs from AI companies and Amazon available for use through a single API. Using Amazon Bedrock, customers can experiment with and evaluate Amazon Nova models, as well as other FMs, to determine the best model for an application.
Calling the launch “the next step in our AI journey,” the company says Amazon Nova has the ability to process text, image, and video as prompts, so customers can use Amazon Nova-powered generative AI applications to understand videos, charts, and documents, or to generate videos and other multimedia content.
“Inside Amazon, we have about 1,000 Gen AI applications in motion, and we’ve had a bird’s-eye view of what application builders are still grappling with,” Rohit Prasad, SVP of Amazon Artificial General Intelligence, said in a release. “Our new Amazon Nova models are intended to help with these challenges for internal and external builders, and provide compelling intelligence and content generation while also delivering meaningful progress on latency, cost-effectiveness, customization, information grounding, and agentic capabilities.”
The new Amazon Nova models available in Amazon Bedrock include:
Amazon Nova Micro, a text-only model that delivers the lowest latency responses at very low cost.
Amazon Nova Lite, a very low-cost multimodal model that is lightning fast for processing image, video, and text inputs.
Amazon Nova Pro, a highly capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks.
Amazon Nova Premier, the most capable of Amazon’s multimodal models for complex reasoning tasks and for use as the best teacher for distilling custom models
Amazon Nova Canvas, a state-of-the-art image generation model.
Amazon Nova Reel, a state-of-the-art video generation model that can transform a single image input into a brief video with the prompt: dolly forward.
Economic activity in the logistics industry expanded in November, continuing a steady growth pattern that began earlier this year and signaling a return to seasonality after several years of fluctuating conditions, according to the latest Logistics Managers’ Index report (LMI), released today.
The November LMI registered 58.4, down slightly from October’s reading of 58.9, which was the highest level in two years. The LMI is a monthly gauge of business conditions across warehousing and logistics markets; a reading above 50 indicates growth and a reading below 50 indicates contraction.
“The overall index has been very consistent in the past three months, with readings of 58.6, 58.9, and 58.4,” LMI analyst Zac Rogers, associate professor of supply chain management at Colorado State University, wrote in the November LMI report. “This plateau is slightly higher than a similar plateau of consistency earlier in the year when May to August saw four readings between 55.3 and 56.4. Seasonally speaking, it is consistent that this later year run of readings would be the highest all year.”
Separately, Rogers said the end-of-year growth reflects the return to a healthy holiday peak, which started when inventory levels expanded in late summer and early fall as retailers began stocking up to meet consumer demand. Pandemic-driven shifts in consumer buying behavior, inflation, and economic uncertainty contributed to volatile peak season conditions over the past four years, with the LMI swinging from record-high growth in late 2020 and 2021 to slower growth in 2022 and contraction in 2023.
“The LMI contracted at this time a year ago, so basically [there was] no peak season,” Rogers said, citing inflation as a drag on demand. “To have a normal November … [really] for the first time in five years, justifies what we’ve seen all these companies doing—building up inventory in a sustainable, seasonal way.
“Based on what we’re seeing, a lot of supply chains called it right and were ready for healthy holiday season, so far.”
The LMI has remained in the mid to high 50s range since January—with the exception of April, when the index dipped to 52.9—signaling strong and consistent demand for warehousing and transportation services.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."