The tight capacity and high rates caused by the pandemic have had severe repercussions for the air freight industry, and there’s more turbulence ahead.
Balika Sonthalia is a senior partner and leads global management in the Strategic Operations practice of Kearney, a global management consulting firm, specializing in procurement, supply chain, and logistics. Balika holds a bachelor’s degree from SNDT Women’s University in Mumbai and an MBA from Carnegie Mellon University’s Tepper School of Business. She ican be reached at Balika.Sonthalia@kearney.com
COVID-19 rattled the global air freight industry as much as any other logistics sector last year, causing constrained capacity, service disruptions, and rising costs. While carriers and intermediaries have deployed creative stopgap solutions and shippers have demonstrated flexibility, the basic math of supply and demand remains daunting.
Overall air freight volumes were down year-on-year for 2020 due to lockdowns early in the year. According to IATA, cargo ton kilometers (CTKs) fell by nearly 11%. In spite of the drop in overall demand, however, rates skyrocketed, as capacity saw an even steeper net decline.
Pre-COVID, roughly 60% of global air cargo had been carried in the bellies of passenger planes. This fell to about a third by year-end 2020 as belly capacity from passenger flights dropped by 53% due to flight schedule reductions and cancellations, according to International Air Transport Association (IATA) figures.1 Airlines have responded by increasing both the size of their freighter fleet and daily utilization, but even those efforts were not enough, and overall available cargo-ton kilometers (ACTK) saw a net reduction of 23% for the year.
As a result, freight rates for the remaining capacity surged. The Drewry East-West average air freight rates for April and May 2020 were more than double the consistent averages seen in past years (see Figure 1). While rates have moderated slightly since, they remain historically high. The average spot rate from Shanghai to North America, for example, peaked at $12.78 per kilogram in May 2020, then fell by more than half to $5.70 in late March 2021—still about 70% above the March 2019 rate of $3.30.
In response to the tight capacity and sky-high rates, some freight forwarders and shippers of high-value, time-sensitive freight chartered aircraft last year. Apple, for example, chartered more than 200 private jets to ship devices in 2020, a single-year record for the company. At the same time, it shipped less urgent AirPods and other peripherals by sea for the first time and increased its use of ocean freight for older iPhone models to free up air freight capacity for the iPhone 12. Another technology company that chartered planes resold excess capacity to mitigate costs. The trend toward charters does not appear to be dissipating, as some freight forwarders are suggesting that they will continue to offer them as part of their permanent mix of service offerings going forward.
Factors boosting demand
This response is not surprising given that in the second half of 2020 and the first half of 2021, demand for air cargo has been strong and has outpaced the return of capacity. The global surge in e-commerce as brick-and-mortar businesses closed and people sheltered in place meant that less freight was being shipped as palletized loads and more was being sent as parcels with time-definite deliveries. As a result, shippers shifted a significant portion of their cargo away from full truckloads and toward air and less-than-full truckloads. At the same time, the need to quickly position medicines, hospital supplies, and medical equipment further boosted air freight demand. Meanwhile shippers of perishable produce, just-in-time parts, and other urgent freight switched to air from ocean to avoid container shortages, unreliable ocean shipping schedules, and soaring ocean shipping rates.
Pandemic repercussions will continue to affect air freight demand and capacity for the remainder of 2021. Vaccines initially took much of the available air cargo capacity, crowding out other time-sensitive freight. While new vaccine approvals and added production sites have already helped disperse demand in the U.S., the extent and timelines for vaccine distribution to the rest of the world remain uncertain. At the same time, air cargo will remain a critical option for replenishment, as companies look to mitigate sudden shortages and restart disrupted supply chains.
Air freight demand and capacity could also be affected by an increase in global trade. North American air cargo capacity declined less at the height of the pandemic, and recovered faster, than elsewhere in the world. But most of the growth in air cargo demand has occurred elsewhere, notably within Asia, suggesting that even as capacity recovers worldwide, markets will remain tight.
However, the extent that pent-up global demand will affect air freight in 2021 is currently unclear due to trade uncertainty. U.S.-China relations are likely to remain static for now, as strategic and competitive differences offset broader economic interdependence. However, the U.S. could rejoin the Trans-Pacific Partnership or otherwise accelerate the ongoing migration of trade from China to lower-cost countries in Asia such as Vietnam and Indonesia. If this occurs, air freight will be critical to mitigating longer ocean transit times and infrastructure constraints in those markets.
Meanwhile, Brexit-related customs clearance delays, plus global ocean equipment imbalances and port congestion, have dramatically increased air cargo and charter demand in the United Kingdom and the European Union in early 2021. And one-off emergency situations—such as when the grounded containership Ever Given blocked the Suez Canal for six days last March—have also boosted demand for air freight, as shippers seek to work around congestion delays and meet priority delivery commitments.
Pivot to cargo?
At the same time as it has been experiencing demand volatility, the industry has also seen a significant shift in the dynamics of passenger versus nonpassenger cargo. Case in point: Los Angeles, California-area airports saw a 67% plunge in passenger traffic, versus a 9.2% increase in cargo tons moved during 2020. Given freight capacity constraints and predictions that passenger traffic is unlikely to return to pre-pandemic levels until 2024, this trend is expected to have staying power.
Many airlines are not only expanding their all-cargo fleet size and schedules but also converting passenger planes to all-cargo operations. Through September 2020, nearly 200 global airlines converted some 2,500 passenger jets, representing about 10% of the global fleet.
Short-term conversions can take two forms: fastening cargo onto seats and covering it with netting or removing the seats entirely. Permanent conversion involves gutting cabins, modifying cockpits, sealing emergency exits, and installing cargo hatches—a process that costs millions of dollars and takes three to four months. Boeing expects that two-thirds of the 2,430 freighters it will deliver by 2039 will be passenger-to-freighter conversions.
Such a pivot extends beyond retrofitting equipment to rethinking routes, schedules, and airport cargo handling operations, including the handling of hazardous and other specialized cargoes. It also entails changes in corporate culture and raises business model considerations regarding relationships with shippers and forwarders.2
Lessons learned
More than a year into the pandemic, carriers have gained valuable insights about how and when to convert planes to freighters and are refining their relationships with large freight forwarders. For example, Ceva Logistics purchases dozens of flights every week to guarantee space—an option likely not available to smaller forwarders. Indeed, we may see more forwarder consolidation in the future as others try to achieve this level of scale, meaning carriers will find themselves dealing with fewer forwarder customers with more clout.
On the shipper side, lessons learned center on the relative permanence of recent market shifts. Meaningful capacity growth will not return until passengers do, suggesting sustained dependency on all-cargo capacity and charters, as well as flexibility among modes. Laboratory products distributor Thomas Scientific, for example, continues to benefit from a multimodal strategy including motor, ocean, and air adopted last year as demand surged for COVID test kits.
Shippers have also learned the benefits of adopting technology solutions. Most made a faster-than-expected transition to digital air freight marketplaces, which offer convenient e-booking with space and rate transparency for as much as 15% of global airfreight capacity. For example, the WebCargo booking platform, which claims to have 22,000 users, reported a dip in revenue as COVID peaked in February-March 2020, but quickly recovered by June. Similarly, transport company Kuehne+Nagel credits digitalization and automation in its booking, invoicing, and documentation processes for an increase in its air cargo volumes—despite capacity limitations.
With shippers still learning from the pandemic and working to restructure their supply chains to add resilience, the potential impact on air cargo has yet to fully play out. It is still unclear whether steps such as multimodal diversification and changes to contingency planning and safety stocks will create new business opportunities for air cargo carriers or if they will just erode volume. The “new normal” is still, for now, a work in progress.
Notes:
1. IATA, Air Cargo Market Analysis: Robust end to 2020 for air cargo (December 2020)
Benefits for Amazon's customers--who include marketplace retailers and logistics services customers, as well as companies who use its Amazon Web Services (AWS) platform and the e-commerce shoppers who buy goods on the website--will include generative AI (Gen AI) solutions that offer real-world value, the company said.
The launch is based on “Amazon Nova,” the company’s new generation of foundation models, the company said in a blog post. Data scientists use foundation models (FMs) to develop machine learning (ML) platforms more quickly than starting from scratch, allowing them to create artificial intelligence applications capable of performing a wide variety of general tasks, since they were trained on a broad spectrum of generalized data, Amazon says.
The new models are integrated with Amazon Bedrock, a managed service that makes FMs from AI companies and Amazon available for use through a single API. Using Amazon Bedrock, customers can experiment with and evaluate Amazon Nova models, as well as other FMs, to determine the best model for an application.
Calling the launch “the next step in our AI journey,” the company says Amazon Nova has the ability to process text, image, and video as prompts, so customers can use Amazon Nova-powered generative AI applications to understand videos, charts, and documents, or to generate videos and other multimedia content.
“Inside Amazon, we have about 1,000 Gen AI applications in motion, and we’ve had a bird’s-eye view of what application builders are still grappling with,” Rohit Prasad, SVP of Amazon Artificial General Intelligence, said in a release. “Our new Amazon Nova models are intended to help with these challenges for internal and external builders, and provide compelling intelligence and content generation while also delivering meaningful progress on latency, cost-effectiveness, customization, information grounding, and agentic capabilities.”
The new Amazon Nova models available in Amazon Bedrock include:
Amazon Nova Micro, a text-only model that delivers the lowest latency responses at very low cost.
Amazon Nova Lite, a very low-cost multimodal model that is lightning fast for processing image, video, and text inputs.
Amazon Nova Pro, a highly capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks.
Amazon Nova Premier, the most capable of Amazon’s multimodal models for complex reasoning tasks and for use as the best teacher for distilling custom models
Amazon Nova Canvas, a state-of-the-art image generation model.
Amazon Nova Reel, a state-of-the-art video generation model that can transform a single image input into a brief video with the prompt: dolly forward.
Economic activity in the logistics industry expanded in November, continuing a steady growth pattern that began earlier this year and signaling a return to seasonality after several years of fluctuating conditions, according to the latest Logistics Managers’ Index report (LMI), released today.
The November LMI registered 58.4, down slightly from October’s reading of 58.9, which was the highest level in two years. The LMI is a monthly gauge of business conditions across warehousing and logistics markets; a reading above 50 indicates growth and a reading below 50 indicates contraction.
“The overall index has been very consistent in the past three months, with readings of 58.6, 58.9, and 58.4,” LMI analyst Zac Rogers, associate professor of supply chain management at Colorado State University, wrote in the November LMI report. “This plateau is slightly higher than a similar plateau of consistency earlier in the year when May to August saw four readings between 55.3 and 56.4. Seasonally speaking, it is consistent that this later year run of readings would be the highest all year.”
Separately, Rogers said the end-of-year growth reflects the return to a healthy holiday peak, which started when inventory levels expanded in late summer and early fall as retailers began stocking up to meet consumer demand. Pandemic-driven shifts in consumer buying behavior, inflation, and economic uncertainty contributed to volatile peak season conditions over the past four years, with the LMI swinging from record-high growth in late 2020 and 2021 to slower growth in 2022 and contraction in 2023.
“The LMI contracted at this time a year ago, so basically [there was] no peak season,” Rogers said, citing inflation as a drag on demand. “To have a normal November … [really] for the first time in five years, justifies what we’ve seen all these companies doing—building up inventory in a sustainable, seasonal way.
“Based on what we’re seeing, a lot of supply chains called it right and were ready for healthy holiday season, so far.”
The LMI has remained in the mid to high 50s range since January—with the exception of April, when the index dipped to 52.9—signaling strong and consistent demand for warehousing and transportation services.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."