Skip to content
Search AI Powered

Latest Stories

Forward Thinking

Business process, transaction costs are top change initiatives

Research finds supply management organizations have a laundry list of changes they plan to make in the next few years.

A recent report from CAPS Research indicates that procurement and supply managers are focusing most of their change initiatives on business process improvements and transaction cost management. Some 240 U.S. and Canadian companies took part in the study, titled Supply's Organizational Roles and Responsibilities 2011.

The survey asked respondents what initiatives they planned to implement by 2016 in order to contribute to organizational effectiveness; 59 percent said they intended to make business process improvements. Examples of these kinds of initiatives included implementation of a global enterprise resource planning (ERP) system or a simplified purchasing payment process for all business units.


Another 41 percent of study participants said they were working on changing roles and responsibilities within their organizations, through such initiatives as staff education. The third most popular initiative was increasing the use of performance analytics, cited by 36 percent.

The CAPS Research study was conducted by P. Fraser Johnson and Michiel R. Leenders, both professors at the University of Western Ontario (Canada). The complete study results can be found at www.capsresearch.org. Where have supply management responsibilities grown?

Where have supply management responsibilities grown?
A recent CAPS Research study of 240 U.S. and Canadian companies found that supply executives have increased the amount of time they spend on supplier development and management. Below are the top 10 areas where supply managers have increased their level of responsibilities, according to the study Supply's Organizational Roles and Responsibilities 2011.

  1. Supplier development
  2. Supplier cost management/value analysis
  3. Outsourcing and subcontracting
  4. Material and purchasing research
  5. Logistics and warehousing
  6. Inbound transportation
  7. Outbound transportation
  8. Travel and expense control
  9. Inventory control
  10. Scrap/surplus disposal/investment recovery

Recent

More Stories

drawing of person using AI

Amazon invests another $4 billion in AI-maker Anthropic

Amazon has deepened its collaboration with the artificial intelligence (AI) developer Anthropic, investing another $4 billion in the San Francisco-based firm and agreeing to establish Amazon Web Services (AWS) as its primary training partner and to collaborate on developing its specialized machine learning (ML) chip called AWS Trainium.

The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.

Keep ReadingShow less

Featured

person using AI at a laptop

Gartner: GenAI set to impact procurement processes

Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.

Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.

Keep ReadingShow less
A photo of brown paper packages tied up with shiny red ribbons.

SMEs hopeful ahead of holiday peak

Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.

That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.

Keep ReadingShow less
screen shot of AI chat box

Accenture and Microsoft launch business AI unit

In a move to meet rising demand for AI transformation, Accenture and Microsoft are launching a copilot business transformation practice to help organizations reinvent their business functions with both generative and agentic AI and with Copilot technologies.


The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.

Keep ReadingShow less
A retail associate uses a handheld scanner to scan hang tags on button-down shirts.

Retailers plan tech investments to stop theft and loss

Eight in 10 retail associates are concerned about the lack of technology deployed to spot safety threats or criminal activity on the job, according to a report from Zebra Technologies Corp.

That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.

Keep ReadingShow less