A practical application of AI in inventory management
Inventory management for spare parts for an ocean vessel is a tricky proposition. Not only do you need to carry the right inventory in the right amounts to address a variety of hard-to-predict circumstances, but you also need to actually have the space for it on board. Artificial intelligence and machine learning can help achieve this delicate balance.
Leo Cataldino has extensive international planning, project management, forecasting, reengineering, and supply chain management experience. He is a partner-manager and principal in the Logistics practice of ToolsGroup, a global firm focused on AI-driven supply chain planning.
When it comes to optimizing transportation, logistics, and shipping, artificial intelligence (AI) and machine learning (ML) algorithms have a vital new role to play. While getting the right product in the desired quantity and at the lowest price sounds easy in theory, many variable factors are in constant play, including data flows too massive to be managed by human operators, continuous disruptions in the distribution chain, fuel price volatility, the presence of multiple suppliers for the same products, and ever-changing, unpredictable levels of consumer demand.
To forecast future inventory needs, all sectors of logistics are therefore leaning into machine learning (ML), the branch of AI that makes machines smarter by feeding them data, from which they can “learn” what to do with it. But nowhere is the need for ML more sharply felt than in the shipping and maritime transportation industry. Here is just one practical application that looks at best practices in AI as they apply to shipping: predictive maintenance and spare parts management.
Optimizing parts management
Focused on the need for predictive maintenance on ships, this case study relates to our parts optimization work with a company that does drilling and exploration for new oil deposits. This company uses ships called FPSOs, which stands for Floating, Production, Storage, and Offloading. FPSOs are vessels used in the oil industry in locations far from the coast that cannot be reached by oil or gas pipelines. The management of spare parts in this type of vessel must take into account that the ship is an itinerant warehouse with very limited space.
This company's main objectives, therefore, were to avert stock breakdowns, increase the availability of spare parts, and avoid so-called “dead stock,” that is, the storage of materials that take up space unnecessarily on board.
ToolsGroup started by conducting a preliminary audit, for which we collected and validated master data of spare parts and ships, stock levels, history of consumption, and other statistics relating to the consumption of and demand for parts.
Next, we developed an artificial intelligence algorithm to address a “what-if” maintenance need that went beyond traditional preventive maintenance—in other words, the AI we engaged served to enable predictions and scenario planning. In so doing, we effectively built the shipping company a new business model that enabled them to better manage the process of predicting what spare parts each ship would need, taking into account all the logistics constraints.
While this process began with analyzing the current performance of these FSPO vessels, we were able to propose an entirely new business analysis and optimization model that allowed a view into “what-if” scenarios and evaluated different options for resolving them.
Typically, traditional preventive maintenance is an evaluation of all factors related to cyclicality or past events. But by plugging in multiple eventualities, the system was able to predict the need for given replacements outside the normal range of maintenance and expected breakdowns or timed obsolescence. Using AI thus allowed us to forecast or predict which spare parts would be needed and which should be on hand preventively, optimizing inventory levels and the transport of spare parts. In this case, we developed a form of machine learning comprising a self-adapting and self-learning algorithm specific to maintenance, repair, and operations on these ships. The system is also capable of calculating advanced consumption forecasts of parts. Hence the optimization of stock levels of mechanical spare parts and consumables, with stock levels based precisely on forecast algorithms, answered to the need for safety as well as convenience on these vessels—along with not getting stranded at sea.
The supply chain planning software the shipping company adopted used a phased approach—that is, we introduced the implementation in a conscious sequence, replacing old systems, processes, and methodologies gradually. We used probability forecasting and machine learning technologies that were designed to work together seamlessly and automatically. Starting from a basis of data on historical demand, the ML engine went on to improve the baseline probability forecasts by applying machine learning technology to the existing historical data. This helped to produce a more robust, reliable baseline forecast that accurately models the phenomena shaping the demand. The tool then layers on more sophisticated machine learning by leveraging additional external data sources.
That said, our experience at ToolsGroup suggests that forecasting can’t be completely based on machine learning techniques. Instead, it requires a solid statistical backbone to deal with the changing and often random nature of demand. In this case, we recommended that the company use a hybrid approach that employs probability forecasting and machine learning technologies which work together seamlessly and automatically.
To do this, we introduced a self-adaptive model for probabilistic forecasting using granular historical demand. We’ve found that for this shipping company and others, this approach is critical to success when using advanced machine learning—and yields significant benefits on its own. Applying machine learning technology to the existing historical data further improves the probability forecast, resulting in a more robust, reliable baseline that accurately models the phenomena shaping the demand. From there, the system can engage in more sophisticated machine learning, using external data sources such as weather forecasts, nautical indicators, availability through distributors and stores, social media and online search, Internet of Things, and more.
Machine learning engines thus improve the calculation of factors that affect demand. For this shipping company, ML produced a more accurate future forecast—resulting in lower costs, optimized inventory of parts needed, and reduced risk of downtime.
The quantitative, qualitative, and green benefits
Beyond helping to resolve some common industry problems, optimizing shipping supply chains has wider implications, as well. In the project discussed here, the benefits were first and foremost quantitative, since stock optimization coincides with the reduction of waste. The approach also enabled the avoidance of two common risks in logistics—stock-outs or the presence of excess stock. There are also qualitative benefits. For example, as planning improves, downstream interventions (and consequently costs resulting from re-negotiation with suppliers) decrease. Finally, greater efficiency is a source of greater sustainability, which is determined both in the reduction of waste and in the containment of potential toxic events. Enhanced forecasting forestalls corrective actions that can correspond to additional and therefore more costly and polluting transportation.
In general, one of the strengths of AI-powered technologies is their ability to crunch multiple demand variables to automatically generate a reliable demand forecast. This “self-tuning” approach allows the system to predict demand behavior much more accurately than considering demand history alone. Supply chain professionals understand the importance of accurate demand forecasting, yet this is a difficult task due to the extreme complexity of modern demand planning. Increasing forecasting complexity and rapidly shifting consumer demand are often exacerbated by seasonality, new product introductions, promotions, and myriad causal factors such as weather and social media. A high level of automated machine learning is an ideal application to improve forecast accuracy in supply chain planning. ML also supports the development of more resilient supply chain planning practices because it enables the whole system to react to changes and disruptions in a timely manner. Businesses that use ML-augmented supply chain platforms can harness real-time data for immediate action and become more resilient and future proof.
Authors’ Note: This case study was presented at a recent conference held in Genoa, Italy, “Digital Infrastructure and Predictive Logistics: Strategies, Risks and Opportunities in Transportation Supply Chain Data Exchange." The event was sponsored by Logistic Digital Community, a virtual community created through the initiative of Confcommercio-Conftrasporto in collaboration with Federlogistica and Consorzio Global.
We may be living in a world full of technology, but strategy and focus remain the top priorities when it comes to managing a business and its supply chains. So says Roberto Isaias, executive vice president and chief supply chain officer for toy manufacturing and entertainment company Mattel.
Isaias emphasized the point during his keynote presentation on day two of EDGE 2024, a supply chain conference sponsored by the Council of Supply Chain Management Professionals (CSCMP), being held in Nashville this week. He described Mattel’s journey to transform its business and its supply chain amid surging demand for Barbie-branded items following the success of the Barbie movie last year.
Isaias discussed the transformation on two fronts: Commercially, through the revitalization of its brands that began years ago, and logistically, through a supply chain strategy focused on effectiveness and cost leadership.
Today, Mattel makes millions of toys and is steadily moving beyond the toy aisle with its franchise mindset, becoming a major entertainment company as well. Isaias told the audience Mattel currently has two films in production and 14 others in development, and its television studios business has 13 series’ in production with more than 35 in development.
And as for those supply chain gains? The company has saved millions, increased productivity, and improved profit margins—even amid cost increases and inflation. For the full story on Mattel’s transformation, see our feature story from this past summer.
And Isaias left the EDGE audience with five lessons he learned from his experience in leading change:
The business is our boss;
Don’t delegate complexity;
Take bad news well;
Be fair and take care of people;
Lead the execution.
CSCMP’s EDGE 2024 conference runs through Wednesday, October 2, at Nashville’s Gaylord Opryland Hotel & Convention Center.
Confronted with the closed ports, most companies can either route their imports to standard East Coast destinations and wait for the strike to clear, or else re-route those containers to West Coast sites, incurring a three week delay for extra sailing time plus another week required to truck those goods back east, Ron said in an interview at the Council of Supply Chain Management Professionals (CSCMP)’s EDGE Conference in Nashville.
However, Uber Freight says its latest platform updates offer a series of mitigation options, including alternative routings, pre-booked allocation and volume during peak season, and providing daily visibility reports on shipments impacted by routings via U.S. east and gulf coast ports. And Ron said the company can also leverage its pool of some 2.3 million truck drivers who have downloaded its smartphone app, targeting them with freight hauling opportunities in the affected regions by pricing those loads “appropriately” through its surge-pricing model.
“If this [strike] continues a month, we will see severe disruptions,” Ron said. “So we can offer them alternatives. We say, if one door is closed, we can open another door? But even with that, there are no magic solutions.”
Turning around a failing warehouse operation demands a similar methodology to how emergency room doctors triage troubled patients at the hospital, a speaker said today in a session at the Council of Supply Chain Management Professionals (CSCMP)’s EDGE Conference in Nashville.
There are many reasons that a warehouse might start to miss its targets, such as a sudden volume increase or a new IT system implementation gone wrong, said Adri McCaskill, general manager for iPlan’s Warehouse Management business unit. But whatever the cause, the basic rescue strategy is the same: “Just like medicine, you do triage,” she said. “The most life-threatening problem we try to solve first. And only then, once we’ve stopped the bleeding, we can move on.”
In McCaskill’s comparison, just as a doctor might have to break some ribs through energetic CPR to get a patient’s heart beating again, a failing warehouse might need to recover by “breaking some ribs” in a business sense, such as making management changes or stock write-downs.
Once the business has made some stopgap solutions to “stop the bleeding,” it can proceed to a disciplined recovery, she said. And to reach their final goal, managers can use the classic tools of people, process, and technology to improve what she called the three most important key performance indicators (KPIs): on time in full (OTIF), inventory accuracy, and staff turnover.
CSCMP EDGE attendees gathered Tuesday afternoon for an update and outlook on the truckload (TL) market, which is on the upswing following the longest down cycle in recorded history. Kevin Adamik of RXO (formerly Coyote Logistics), offered an overview of truckload market cycles, highlighting major trends from the recent freight recession and providing an update on where the TL cycle is now.
EDGE 2024, sponsored by the Council of Supply Chain Management Professionals (CSCMP), is taking place this week in Nashville.
Citing data from the Coyote Curve index (which measures year-over-year changes in spot market rates) and other sources, Adamik outlined the dynamics of the TL market. He explained that the last cycle—which lasted from about 2019 to 2024—was longer than the typical three to four-year market cycle, marked by volatile conditions spurred by the Covid-19 pandemic. That cycle is behind us now, he said, adding that the market has reached equilibrium and is headed toward an inflationary environment.
Adamik also told attendees that he expects the new TL cycle to be marked by far less volatility, with a return to more typical conditions. And he offered a slate of supply and demand trends to note as the industry moves into the new cycle.
Supply trends include:
Carrier operating authorities are declining;
Employment in the trucking industry is declining;
Private fleets have expanded, but the expansion has stopped;
Truckload orders are falling.
Demand trends include:
Consumer spending is stable, but is still more service-centric and less goods-intensive;
After a steep decline, imports are on the rise;
Freight volumes have been sluggish but are showing signs of life.
CSCMP EDGE runs through Wednesday, October 2, at Nashville’s Gaylord Opryland Hotel & Resort.
The relationship between shippers and third-party logistics services providers (3PLs) is at the core of successful supply chain management—so getting that relationship right is vital. A panel of industry experts from both sides of the aisle weighed in on what it takes to create strong 3PL/shipper partnerships on day two of the CSCMP EDGE conference, being held this week in Nashville.
Trust, empathy, and transparency ranked high on the list of key elements required for success in all aspects of the partnership, but there are some specifics for each step of the journey. The panel recommended a handful of actions that should take place early on, including:
Establish relationships.
For 3PLs, understand and get to the heart of the shipper’s data.
Also for 3PLs: Understand the shipper’s reason for outsourcing to a 3PL, along with the shipper’s ultimate goals.
Understand company cultures and be sure they align.
Nurture long-term relationships with good communication.
For shippers, be transparent so that the 3PL fully understands your business.
And there are also some “non-negotiables” when it comes to managing the relationship:
3PLs must demonstrate their commitment to engaging with the shipper’s personnel.
3PLs must also demonstrate their commitment to process discipline, continuous improvement, and innovation.
Shippers should ensure that they understand the 3PL’s demonstrated implementation capabilities—ask to visit established clients.
Trust—which takes longer to establish than both sides may expect.
EDGE 2024 is sponsored by the Council of Supply Chain Management Professionals (CSCMP) and runs through Wednesday, October 2, at the Gaylord Opryland Resort & Convention Center in Nashville.