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Those who succeed in supply chain management tend to have an element of fierceness that helps separate them from the competent, the passionate, and the passionately capable.
Supply chain management by its very nature depends on relationships and connections. In the first excerpt from their recent book, Fundamentals of Supply Chain Management: An Essential Guide for the 21st Century, the authors describe some of the relationships that play an important role in achieving supply chain success. In the second excerpt, they focus on consultants, looking at how they operate and when it makes sense to use them—or not.