"The Fierce Urgency of Now": Why working with minority suppliers still matters
Some corporations have been questioning the importance of minority-owned businesses to their commercial relationships and supply chains. Yet, the author explains in this essay, it's become increasingly clear that diversity and inclusion fuel growth for businesses as well as for the economy at large.
Joset Wright-Lacy is President of the National Minority Supplier Development Council (NMSDC), which advances business opportunities for certified minority business enterprises (MBEs) and connects them to corporate members.
Earlier this year I had the opportunity to participate in a Martin Luther King Day celebratory march in Raleigh, North Carolina. The event was very well attended, with a mix of young and old, black, white, and brown, able and disabled. I was especially heartened to see a large contingent of black fraternities and sororities, including college-age "Greeks" for whom Martin Luther King exists only in the stories of their elders. As my husband and I walked on that brisk and sunny day, a placard that read "The Fierce Urgency of Now," a phrase from Dr. King's famed "I Have a Dream" speech, caught my eye. It resonated with me to the core.
In my work with the National Minority Supplier Development Council (NMSDC), I have recently felt a deep sense of urgency as corporations begin to question the importance of minority-owned businesses to their commercial relationships and supply chains. The refrain is, "What is the 'value proposition' for minority supplier development?" That is, of what value is it for corporations to pursue stronger relationships with minority business enterprises (MBEs) in their supply chains? The question itself is deeply troubling, because it suggests both a belief that minority suppliers have to make a "special case" for inclusion in business opportunities and an assumption that minority suppliers can't deliver service, value, and quality. This kind of thinking can lead to the placement of artificial barriers in front of minorities and usually leads to excuses for dropping support for supply chain diversity when corporate budgets are cut.
This is shortsighted, as there is clear and strong evidence that working with minority-owned suppliers provides business benefits for both buyer and supplier. Moreover, these relationships have a beneficial impact not only on local communities but also on the national economy. In fact, the state of minority-owned businesses is a critical measure of the nation's economic health. NMSDC prepared a study in 2014 that illustrated the economic impact of certified MBEs.1 The study found that MBEs in the United States generate more than $1 billion in economic output every day. That equates to nearly $401 billion annually, in direct, indirect, and induced output effect. Taking a closer look, NMSDC-certified MBEs were directly responsible for more than $139 billion in sales of products and services offered to customers. The increased purchases made by certified MBEs from their suppliers produced indirect output of $116 billion. And the employees and families of certified MBEs contributed significant induced output by purchasing $145 billion of goods and services from other merchants within the United States. By the same calculation and methodology, in 2014, NMSDC-certified MBEs were responsible for the maintenance or creation of more than 2.2 million jobs and generated more than $48 billion in tax revenue to local, state, and federal governments.
While we are awash in news about the state of the U.S. economy, we often fail to recognize that MBEs are part of the nation's growth equation. Think about $1 billion in daily economic output: that's money in the hands of workers and their households that represents the ability to pay for cars, clothes, travel, college educations, and more. And most important, in some minority communities it represents an opportunity to buy a new home, and to move away from grinding poverty and blighted neighborhoods.
The more jobs consumers have and the more wages they earn, the more they are able to participate in the economy, whether that means buying healthy foods or snacks, durable goods or over-the-counter drugs, life's essentials or entertainment, even cars and houses. We cannot expect to have a truly robust economy unless everyone can participate. Putting people to work at good wages is good for what ails the American economy. Corporations that understand this macroeconomic principle are figuring out ways to make sure MBEs have the opportunity to participate in job creation so minorities can participate in the economy.
Minority supplier development drives growth
There is no question that a contract with a minority-owned business is more likely to create a job for a minority individual. This will become more important as U.S. demographics shift and minorities constitute a greater percentage of the population—more than 50 percent by the year 2045, according to current projections. If that demographic group does not have access to well-paying jobs, the U.S. economy will suffer. It calls to mind the words of President Richard M. Nixon, who in 1969 signed an Executive Order creating the precursor to NMSDC, the Office of Minority Business Enterprise: "The opportunity for full participation in our free enterprise system by socially and economically disadvantaged persons is essential if we are to obtain social and economic justice for such persons and improve the functioning of our national economy."
Many corporations and minority suppliers have been engaged in this work for more than 40 years. Yet minority-owned businesses supporting the nation's supply chains still face obstacles that other suppliers do not experience, because minorities' personal and family wealth is dramatically less than that of non-minority entrepreneurs, and there is less opportunity for minorities to fund their own businesses. The NMSDC's 2015 "National Survey on Access to Capital Among Minority Business Enterprises" shows that minority suppliers lack access to early-stage, growth, acquisition, and expansion financing on the same terms and conditions as non-minority suppliers.2 This is due in part to historical and statistical discrimination as well as to unconscious biases and cultural resistance, but also, as the report says, to "several key internal factors, including lack of a growth-oriented exit strategy, lack of knowledge, lack of engagement, MBE certification requirements, and negative perceptions about institutional funding sources."
To help its certified MBEs overcome these barriers, NMSDC is working on key educational goals in such areas as knowledge of financing options beyond bank loans and exit strategies that satisfy private equity and venture capital requirements; outreach and engagement goals focused on strengthening relationships between investors, corporations, and MBEs (for example, through the annual NMSDC Conference and Business Opportunity Exchange, which draws more than 6,000 participants); and certification policy goals that permit MBEs to raise venture capital or private equity without endangering their status as minority-owned businesses.
Often, minority suppliers must demonstrate their ability to "ramp up" production to meet a company's national procurement needs, overcoming both the internal and external barriers to their ability to win contracts. In a corporate environment where "old boy network" relationships sometimes predominate in the supply chain, MBEs may lack access to opportunities even to demonstrate their qualifications and show their capabilities to corporate decision makers. And yet despite these barriers, both internal and external, minority entrepreneurs are still more likely to start a business. NMSDC's 2014 "Economic Impact Report" cites a joint report from the Milken Institute and the Minority Business Development Agency that suggests that the number of minority business owners in the United States (an estimated 3.3 million when the report was published) is growing at a rate of 17 percent annually—"a staggering six times faster than the growth rate of all firms."3
This, then, is the "value proposition" of minority supplier development: it fuels economic growth. "Diversity and inclusion" is not just a catchphrase—it actually contributes value to the corporate bottom line. This is a principle that's long been known but is not always recognized by corporations that don't understand the potential benefits. Quoting from a Wall Street Journal article, now 10 years old: "When a company announces a relationship with a minority supplier, investors and analysts tend to file that news release under 'social good' and move on. But companies that seek out such business relationships see financial benefits, too. New research from Atlanta business consultant Hackett Group shows that companies that 'focus heavily on supplier diversity' generate a 133 percent greater return on procurement investments than the typical business." The article goes on to point out that minority suppliers "may price their products and services better than larger competitors or operate more efficiently" and "also can create sales opportunities for companies that use them, meaning they are benefiting the bottom and top lines."4
More recent reporting and company statements add to the evidence. Consider, for example, this quote from Susannah Raheb, supplier diversity leader for Lockheed Martin Corporation, in the publication Inc.: "We value and leverage the agility, ingenuity, and new perspectives we gain when partnering with small businesses to help us solve a wide variety of challenges and drive affordability into our products, which is a priority for us. ... If there is a more efficient way to do something, we want to know about it. Having a diverse supplier network is one way we leverage a broad spectrum of expertise."5 The retailer Macy's, on its web page describing the "Importance and Value of Vendor Diversity," notes that its programs "help us present distinctive assortments of unique merchandise in our stores—setting us apart from the competition and making our stores the 'go-to' destination for shoppers wanting fresh and exciting choices. Additionally, working with a wide spectrum of vendors helps Macy's support the economic health of the communities where we do business."6 And, to return to the Hackett Group for a contemporary analysis, "On average, supplier diversity programs add $3.6 million to the bottom line for every $1 million in procurement operation costs. The high return on investment is undeniable. ... A positive ROI that boosts socially conscious reputation should push supplier diversity to the forefront of business strategy."7
Now is the time
There is no time like the present to forge links between minority business owners and opportunities in corporate America.
That day in 1963, when Martin Luther King spoke the words I saw on the placard during the march in North Carolina, it was in part "to remind America of the fierce urgency of NOW. This is no time to engage in the luxury of cooling off or to take the tranquilizing drug of gradualism." It may be, as Dr. King said, that minorities live "on a lonely island of poverty in the midst of a vast ocean of material prosperity." But, he added, "We refuse to believe that there are insufficient funds in the great vaults of opportunity of this nation." And finally, as Dr. King observed—and as I observed at the march in Raleigh—many people have come to realize that the economic destinies of all citizens, both those who are in the majority and those who are minorities, are tied together.
Now is the time for corporations to affirm their commitment to minority entrepreneurs who live in the communities and among the consumers that they serve, not only because it is the right thing to do, but indeed to ensure their own corporate financial well-being and the country's social prosperity.
Benefits for Amazon's customers--who include marketplace retailers and logistics services customers, as well as companies who use its Amazon Web Services (AWS) platform and the e-commerce shoppers who buy goods on the website--will include generative AI (Gen AI) solutions that offer real-world value, the company said.
The launch is based on “Amazon Nova,” the company’s new generation of foundation models, the company said in a blog post. Data scientists use foundation models (FMs) to develop machine learning (ML) platforms more quickly than starting from scratch, allowing them to create artificial intelligence applications capable of performing a wide variety of general tasks, since they were trained on a broad spectrum of generalized data, Amazon says.
The new models are integrated with Amazon Bedrock, a managed service that makes FMs from AI companies and Amazon available for use through a single API. Using Amazon Bedrock, customers can experiment with and evaluate Amazon Nova models, as well as other FMs, to determine the best model for an application.
Calling the launch “the next step in our AI journey,” the company says Amazon Nova has the ability to process text, image, and video as prompts, so customers can use Amazon Nova-powered generative AI applications to understand videos, charts, and documents, or to generate videos and other multimedia content.
“Inside Amazon, we have about 1,000 Gen AI applications in motion, and we’ve had a bird’s-eye view of what application builders are still grappling with,” Rohit Prasad, SVP of Amazon Artificial General Intelligence, said in a release. “Our new Amazon Nova models are intended to help with these challenges for internal and external builders, and provide compelling intelligence and content generation while also delivering meaningful progress on latency, cost-effectiveness, customization, information grounding, and agentic capabilities.”
The new Amazon Nova models available in Amazon Bedrock include:
Amazon Nova Micro, a text-only model that delivers the lowest latency responses at very low cost.
Amazon Nova Lite, a very low-cost multimodal model that is lightning fast for processing image, video, and text inputs.
Amazon Nova Pro, a highly capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks.
Amazon Nova Premier, the most capable of Amazon’s multimodal models for complex reasoning tasks and for use as the best teacher for distilling custom models
Amazon Nova Canvas, a state-of-the-art image generation model.
Amazon Nova Reel, a state-of-the-art video generation model that can transform a single image input into a brief video with the prompt: dolly forward.
Economic activity in the logistics industry expanded in November, continuing a steady growth pattern that began earlier this year and signaling a return to seasonality after several years of fluctuating conditions, according to the latest Logistics Managers’ Index report (LMI), released today.
The November LMI registered 58.4, down slightly from October’s reading of 58.9, which was the highest level in two years. The LMI is a monthly gauge of business conditions across warehousing and logistics markets; a reading above 50 indicates growth and a reading below 50 indicates contraction.
“The overall index has been very consistent in the past three months, with readings of 58.6, 58.9, and 58.4,” LMI analyst Zac Rogers, associate professor of supply chain management at Colorado State University, wrote in the November LMI report. “This plateau is slightly higher than a similar plateau of consistency earlier in the year when May to August saw four readings between 55.3 and 56.4. Seasonally speaking, it is consistent that this later year run of readings would be the highest all year.”
Separately, Rogers said the end-of-year growth reflects the return to a healthy holiday peak, which started when inventory levels expanded in late summer and early fall as retailers began stocking up to meet consumer demand. Pandemic-driven shifts in consumer buying behavior, inflation, and economic uncertainty contributed to volatile peak season conditions over the past four years, with the LMI swinging from record-high growth in late 2020 and 2021 to slower growth in 2022 and contraction in 2023.
“The LMI contracted at this time a year ago, so basically [there was] no peak season,” Rogers said, citing inflation as a drag on demand. “To have a normal November … [really] for the first time in five years, justifies what we’ve seen all these companies doing—building up inventory in a sustainable, seasonal way.
“Based on what we’re seeing, a lot of supply chains called it right and were ready for healthy holiday season, so far.”
The LMI has remained in the mid to high 50s range since January—with the exception of April, when the index dipped to 52.9—signaling strong and consistent demand for warehousing and transportation services.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
Freight transportation providers and maritime port operators are bracing for rough business impacts if the incoming Trump Administration follows through on its pledge to impose a 25% tariff on Mexico and Canada and an additional 10% tariff on China, analysts say.
Industry contacts say they fear that such heavy fees could prompt importers to “pull forward” a massive surge of goods before the new administration is seated on January 20, and then quickly cut back again once the hefty new fees are instituted, according to a report from TD Cowen.
As a measure of the potential economic impact of that uncertain scenario, transport company stocks were mostly trading down yesterday following Donald Trump’s social media post on Monday night announcing the proposed new policy, TD Cowen said in a note to investors.
But an alternative impact of the tariff jump could be that it doesn’t happen at all, but is merely a threat intended to force other nations to the table to strike new deals on trade, immigration, or drug smuggling. “Trump is perfectly comfortable being a policy paradox and pushing competing policies (and people); this ‘chaos premium’ only increases his leverage in negotiations,” the firm said.
However, if that truly is the new administration’s strategy, it could backfire by sparking a tit-for-tat trade war that includes retaliatory tariffs by other countries on U.S. exports, other analysts said. “The additional tariffs on China that the incoming US administration plans to impose will add to restrictions on China-made products, driving up their prices and fueling an already-under-way surge in efforts to beat the tariffs by importing products before the inauguration,” Andrei Quinn-Barabanov, Senior Director – Supplier Risk Management solutions at Moody’s, said in a statement. “The Mexico and Canada tariffs may be an invitation to negotiations with the U.S. on immigration and other issues. If implemented, they would also be challenging to maintain, because the two nations can threaten the U.S. with significant retaliation and because of a likely pressure from the American business community that would be greatly affected by the costs and supply chain obstacles resulting from the tariffs.”
New tariffs could also damage sensitive supply chains by triggering unintended consequences, according to a report by Matt Lekstutis, Director at Efficio, a global procurement and supply chain procurement consultancy. “While ultimate tariff policy will likely be implemented to achieve specific US re-industrialization and other political objectives, the responses of various nations, companies and trading partners is not easily predicted and companies that even have little or no exposure to Mexico, China or Canada could be impacted. New tariffs may disrupt supply chains dependent on just in time deliveries as they adjust to new trade flows. This could affect all industries dependent on distribution and logistics providers and result in supply shortages,” Lekstutis said.
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.