"The Fierce Urgency of Now": Why working with minority suppliers still matters
Some corporations have been questioning the importance of minority-owned businesses to their commercial relationships and supply chains. Yet, the author explains in this essay, it's become increasingly clear that diversity and inclusion fuel growth for businesses as well as for the economy at large.
Joset Wright-Lacy is President of the National Minority Supplier Development Council (NMSDC), which advances business opportunities for certified minority business enterprises (MBEs) and connects them to corporate members.
Earlier this year I had the opportunity to participate in a Martin Luther King Day celebratory march in Raleigh, North Carolina. The event was very well attended, with a mix of young and old, black, white, and brown, able and disabled. I was especially heartened to see a large contingent of black fraternities and sororities, including college-age "Greeks" for whom Martin Luther King exists only in the stories of their elders. As my husband and I walked on that brisk and sunny day, a placard that read "The Fierce Urgency of Now," a phrase from Dr. King's famed "I Have a Dream" speech, caught my eye. It resonated with me to the core.
In my work with the National Minority Supplier Development Council (NMSDC), I have recently felt a deep sense of urgency as corporations begin to question the importance of minority-owned businesses to their commercial relationships and supply chains. The refrain is, "What is the 'value proposition' for minority supplier development?" That is, of what value is it for corporations to pursue stronger relationships with minority business enterprises (MBEs) in their supply chains? The question itself is deeply troubling, because it suggests both a belief that minority suppliers have to make a "special case" for inclusion in business opportunities and an assumption that minority suppliers can't deliver service, value, and quality. This kind of thinking can lead to the placement of artificial barriers in front of minorities and usually leads to excuses for dropping support for supply chain diversity when corporate budgets are cut.
This is shortsighted, as there is clear and strong evidence that working with minority-owned suppliers provides business benefits for both buyer and supplier. Moreover, these relationships have a beneficial impact not only on local communities but also on the national economy. In fact, the state of minority-owned businesses is a critical measure of the nation's economic health. NMSDC prepared a study in 2014 that illustrated the economic impact of certified MBEs.1 The study found that MBEs in the United States generate more than $1 billion in economic output every day. That equates to nearly $401 billion annually, in direct, indirect, and induced output effect. Taking a closer look, NMSDC-certified MBEs were directly responsible for more than $139 billion in sales of products and services offered to customers. The increased purchases made by certified MBEs from their suppliers produced indirect output of $116 billion. And the employees and families of certified MBEs contributed significant induced output by purchasing $145 billion of goods and services from other merchants within the United States. By the same calculation and methodology, in 2014, NMSDC-certified MBEs were responsible for the maintenance or creation of more than 2.2 million jobs and generated more than $48 billion in tax revenue to local, state, and federal governments.
While we are awash in news about the state of the U.S. economy, we often fail to recognize that MBEs are part of the nation's growth equation. Think about $1 billion in daily economic output: that's money in the hands of workers and their households that represents the ability to pay for cars, clothes, travel, college educations, and more. And most important, in some minority communities it represents an opportunity to buy a new home, and to move away from grinding poverty and blighted neighborhoods.
The more jobs consumers have and the more wages they earn, the more they are able to participate in the economy, whether that means buying healthy foods or snacks, durable goods or over-the-counter drugs, life's essentials or entertainment, even cars and houses. We cannot expect to have a truly robust economy unless everyone can participate. Putting people to work at good wages is good for what ails the American economy. Corporations that understand this macroeconomic principle are figuring out ways to make sure MBEs have the opportunity to participate in job creation so minorities can participate in the economy.
Minority supplier development drives growth
There is no question that a contract with a minority-owned business is more likely to create a job for a minority individual. This will become more important as U.S. demographics shift and minorities constitute a greater percentage of the population—more than 50 percent by the year 2045, according to current projections. If that demographic group does not have access to well-paying jobs, the U.S. economy will suffer. It calls to mind the words of President Richard M. Nixon, who in 1969 signed an Executive Order creating the precursor to NMSDC, the Office of Minority Business Enterprise: "The opportunity for full participation in our free enterprise system by socially and economically disadvantaged persons is essential if we are to obtain social and economic justice for such persons and improve the functioning of our national economy."
Many corporations and minority suppliers have been engaged in this work for more than 40 years. Yet minority-owned businesses supporting the nation's supply chains still face obstacles that other suppliers do not experience, because minorities' personal and family wealth is dramatically less than that of non-minority entrepreneurs, and there is less opportunity for minorities to fund their own businesses. The NMSDC's 2015 "National Survey on Access to Capital Among Minority Business Enterprises" shows that minority suppliers lack access to early-stage, growth, acquisition, and expansion financing on the same terms and conditions as non-minority suppliers.2 This is due in part to historical and statistical discrimination as well as to unconscious biases and cultural resistance, but also, as the report says, to "several key internal factors, including lack of a growth-oriented exit strategy, lack of knowledge, lack of engagement, MBE certification requirements, and negative perceptions about institutional funding sources."
To help its certified MBEs overcome these barriers, NMSDC is working on key educational goals in such areas as knowledge of financing options beyond bank loans and exit strategies that satisfy private equity and venture capital requirements; outreach and engagement goals focused on strengthening relationships between investors, corporations, and MBEs (for example, through the annual NMSDC Conference and Business Opportunity Exchange, which draws more than 6,000 participants); and certification policy goals that permit MBEs to raise venture capital or private equity without endangering their status as minority-owned businesses.
Often, minority suppliers must demonstrate their ability to "ramp up" production to meet a company's national procurement needs, overcoming both the internal and external barriers to their ability to win contracts. In a corporate environment where "old boy network" relationships sometimes predominate in the supply chain, MBEs may lack access to opportunities even to demonstrate their qualifications and show their capabilities to corporate decision makers. And yet despite these barriers, both internal and external, minority entrepreneurs are still more likely to start a business. NMSDC's 2014 "Economic Impact Report" cites a joint report from the Milken Institute and the Minority Business Development Agency that suggests that the number of minority business owners in the United States (an estimated 3.3 million when the report was published) is growing at a rate of 17 percent annually—"a staggering six times faster than the growth rate of all firms."3
This, then, is the "value proposition" of minority supplier development: it fuels economic growth. "Diversity and inclusion" is not just a catchphrase—it actually contributes value to the corporate bottom line. This is a principle that's long been known but is not always recognized by corporations that don't understand the potential benefits. Quoting from a Wall Street Journal article, now 10 years old: "When a company announces a relationship with a minority supplier, investors and analysts tend to file that news release under 'social good' and move on. But companies that seek out such business relationships see financial benefits, too. New research from Atlanta business consultant Hackett Group shows that companies that 'focus heavily on supplier diversity' generate a 133 percent greater return on procurement investments than the typical business." The article goes on to point out that minority suppliers "may price their products and services better than larger competitors or operate more efficiently" and "also can create sales opportunities for companies that use them, meaning they are benefiting the bottom and top lines."4
More recent reporting and company statements add to the evidence. Consider, for example, this quote from Susannah Raheb, supplier diversity leader for Lockheed Martin Corporation, in the publication Inc.: "We value and leverage the agility, ingenuity, and new perspectives we gain when partnering with small businesses to help us solve a wide variety of challenges and drive affordability into our products, which is a priority for us. ... If there is a more efficient way to do something, we want to know about it. Having a diverse supplier network is one way we leverage a broad spectrum of expertise."5 The retailer Macy's, on its web page describing the "Importance and Value of Vendor Diversity," notes that its programs "help us present distinctive assortments of unique merchandise in our stores—setting us apart from the competition and making our stores the 'go-to' destination for shoppers wanting fresh and exciting choices. Additionally, working with a wide spectrum of vendors helps Macy's support the economic health of the communities where we do business."6 And, to return to the Hackett Group for a contemporary analysis, "On average, supplier diversity programs add $3.6 million to the bottom line for every $1 million in procurement operation costs. The high return on investment is undeniable. ... A positive ROI that boosts socially conscious reputation should push supplier diversity to the forefront of business strategy."7
Now is the time
There is no time like the present to forge links between minority business owners and opportunities in corporate America.
That day in 1963, when Martin Luther King spoke the words I saw on the placard during the march in North Carolina, it was in part "to remind America of the fierce urgency of NOW. This is no time to engage in the luxury of cooling off or to take the tranquilizing drug of gradualism." It may be, as Dr. King said, that minorities live "on a lonely island of poverty in the midst of a vast ocean of material prosperity." But, he added, "We refuse to believe that there are insufficient funds in the great vaults of opportunity of this nation." And finally, as Dr. King observed—and as I observed at the march in Raleigh—many people have come to realize that the economic destinies of all citizens, both those who are in the majority and those who are minorities, are tied together.
Now is the time for corporations to affirm their commitment to minority entrepreneurs who live in the communities and among the consumers that they serve, not only because it is the right thing to do, but indeed to ensure their own corporate financial well-being and the country's social prosperity.
Supply chain planning (SCP) leaders working on transformation efforts are focused on two major high-impact technology trends, including composite AI and supply chain data governance, according to a study from Gartner, Inc.
"SCP leaders are in the process of developing transformation roadmaps that will prioritize delivering on advanced decision intelligence and automated decision making," Eva Dawkins, Director Analyst in Gartner’s Supply Chain practice, said in a release. "Composite AI, which is the combined application of different AI techniques to improve learning efficiency, will drive the optimization and automation of many planning activities at scale, while supply chain data governance is the foundational key for digital transformation.”
Their pursuit of those roadmaps is often complicated by frequent disruptions and the rapid pace of technological innovation. But Gartner says those leaders can accelerate the realized value of technology investments by facilitating a shift from IT-led to business-led digital leadership, with SCP leaders taking ownership of multidisciplinary teams to advance business operations, channels and products.
“A sound data governance strategy supports advanced technologies, such as composite AI, while also facilitating collaboration throughout the supply chain technology ecosystem,” said Dawkins. “Without attention to data governance, SCP leaders will likely struggle to achieve their expected ROI on key technology investments.”
The U.S. manufacturing sector has become an engine of new job creation over the past four years, thanks to a combination of federal incentives and mega-trends like nearshoring and the clean energy boom, according to the industrial real estate firm Savills.
While those manufacturing announcements have softened slightly from their 2022 high point, they remain historically elevated. And the sector’s growth outlook remains strong, regardless of the results of the November U.S. presidential election, the company said in its September “Savills Manufacturing Report.”
From 2021 to 2024, over 995,000 new U.S. manufacturing jobs were announced, with two thirds in advanced sectors like electric vehicles (EVs) and batteries, semiconductors, clean energy, and biomanufacturing. After peaking at 350,000 news jobs in 2022, the growth pace has slowed, with 2024 expected to see just over half that number.
But the ingredients are in place to sustain the hot temperature of American manufacturing expansion in 2025 and beyond, the company said. According to Savills, that’s because the U.S. manufacturing revival is fueled by $910 billion in federal incentives—including the Inflation Reduction Act, CHIPS and Science Act, and Infrastructure Investment and Jobs Act—much of which has not yet been spent. Domestic production is also expected to be boosted by new tariffs, including a planned rise in semiconductor tariffs to 50% in 2025 and an increase in tariffs on Chinese EVs from 25% to 100%.
Certain geographical regions will see greater manufacturing growth than others, since just eight states account for 47% of new manufacturing jobs and over 6.3 billion square feet of industrial space, with 197 million more square feet under development. They are: Arizona, Georgia, Michigan, Ohio, North Carolina, South Carolina, Texas, and Tennessee.
Across the border, Mexico’s manufacturing sector has also seen “revolutionary” growth driven by nearshoring strategies targeting U.S. markets and offering lower-cost labor, with a workforce that is now even cheaper than in China. Over the past four years, that country has launched 27 new plants, each creating over 500 jobs. Unlike the U.S. focus on tech manufacturing, Mexico focuses on traditional sectors such as automative parts, appliances, and consumer goods.
Looking at the future, the U.S. manufacturing sector’s growth outlook remains strong, regardless of the results of November’s presidential election, Savills said. That’s because both candidates favor protectionist trade policies, and since significant change to federal incentives would require a single party to control both the legislative and executive branches. Rather than relying on changes in political leadership, future growth of U.S. manufacturing now hinges on finding affordable, reliable power amid increasing competition between manufacturing sites and data centers, Savills said.
The number of container ships waiting outside U.S. East and Gulf Coast ports has swelled from just three vessels on Sunday to 54 on Thursday as a dockworker strike has swiftly halted bustling container traffic at some of the nation’s business facilities, according to analysis by Everstream Analytics.
As of Thursday morning, the two ports with the biggest traffic jams are Savannah (15 ships) and New York (14), followed by single-digit numbers at Mobile, Charleston, Houston, Philadelphia, Norfolk, Baltimore, and Miami, Everstream said.
The impact of that clogged flow of goods will depend on how long the strike lasts, analysts with Moody’s said. The firm’s Moody’s Analytics division estimates the strike will cause a daily hit to the U.S. economy of at least $500 million in the coming days. But that impact will jump to $2 billion per day if the strike persists for several weeks.
The immediate cost of the strike can be seen in rising surcharges and rerouting delays, which can be absorbed by most enterprise-scale companies but hit small and medium-sized businesses particularly hard, a report from Container xChange says.
“The timing of this strike is especially challenging as we are in our traditional peak season. While many pulled forward shipments earlier this year to mitigate risks, stockpiled inventories will only cushion businesses for so long. If the strike continues for an extended period, we could see significant strain on container availability and shipping schedules,” Christian Roeloffs, cofounder and CEO of Container xChange, said in a release.
“For small and medium-sized container traders, this could result in skyrocketing logistics costs and delays, making it harder to secure containers. The longer the disruption lasts, the more difficult it will be for these businesses to keep pace with market demands,” Roeloffs said.
Jason Kra kicked off his presentation at the Council of Supply Chain Management Professionals (CSCMP) EDGE Conference on Tuesday morning with a question: “How do we use data in assessing what countries we should be investing in for future supply chain decisions?” As president of Li & Fung where he oversees the supply chain solutions company’s wholesale and distribution business in the U.S., Kra understands that many companies are looking for ways to assess risk in their supply chains and diversify their operations beyond China. To properly assess risk, however, you need quality data and a decision model, he said.
In January 2024, in addition to his full-time job, Kra joined American University’s Kogod School of Business as an adjunct professor of the school’s master’s program where he decided to find some answers to his above question about data.
For his research, he created the following situation: “How can data be used to assess the attractiveness of scalable apparel-producing countries for planning based on stability and predictability, and what factors should be considered in the decision-making process to de-risk country diversification decisions?”
Since diversification and resilience have been hot topics in the supply chain space since the U.S.’s 2017 trade war with China, Kra sought to find a way to apply a scientific method to assess supply chain risk. He specifically wanted to answer the following questions:
1.Which methodology is most appropriate to investigate when selecting a country to produce apparel in based on weighted criteria?
2.What criteria should be used to evaluate a production country’s suitability for scalable manufacturing as a future investment?
3.What are the weights (relative importance) of each criterion?
4.How can this methodology be utilized to assess the suitability of production countries for scalable apparel manufacturing and to create a country ranking?
5.Will the criteria and methodology apply to other industries?
After creating a list of criteria and weight rankings based on importance, Kra reached out to 70 senior managers with 20+ years of experience and C-suite executives to get their feedback. What he found was a big difference in criteria/weight rankings between the C-suite and senior managers.
“That huge gap is a good area for future research,” said Kra. “If you don’t have alignment between your C-suite and your senior managers who are doing a lot of the execution, you’re never going to achieve the goals you set as a company.”
With the research results, Kra created a decision model for country selection that can be applied to any industry and customized based on a company’s unique needs. That model includes discussing the data findings, creating a list of diversification countries, and finally, looking at future trends to factor in (like exponential technology, speed, types of supply chains and geopolitics, and sustainability).
After showcasing his research data to the EDGE audience, Kra ended his presentation by sharing some key takeaways from his research:
China diversification strategies alone are not enough. The world will continue to be volatile and disruptive. Country and region diversification is the only protection.
Managers need to balance trade-offs between what is optimal and what is acceptable regarding supply chain decisions. Decision-makers need to find the best country at the lowest price, with the most dependability.
There is a disconnect or misalignment between C-suite executives and senior managers who execute the strategy. So further education and alignment is critical.
Data-driven decision-making for your company/industry: This can be done for any industry—the data is customizable, and there are many “free” sources you can access to put together regional and country data. Utilizing data helps eliminate path dependency (for example, relying on a lean or just-in-time inventory) and keeps executives and managers aligned.
“Look at the business you envision in the future,” said Kra, “and make that your model for today.”
Turning around a failing warehouse operation demands a similar methodology to how emergency room doctors triage troubled patients at the hospital, a speaker said today in a session at the Council of Supply Chain Management Professionals (CSCMP)’s EDGE Conference in Nashville.
There are many reasons that a warehouse might start to miss its targets, such as a sudden volume increase or a new IT system implementation gone wrong, said Adri McCaskill, general manager for iPlan’s Warehouse Management business unit. But whatever the cause, the basic rescue strategy is the same: “Just like medicine, you do triage,” she said. “The most life-threatening problem we try to solve first. And only then, once we’ve stopped the bleeding, we can move on.”
In McCaskill’s comparison, just as a doctor might have to break some ribs through energetic CPR to get a patient’s heart beating again, a failing warehouse might need to recover by “breaking some ribs” in a business sense, such as making management changes or stock write-downs.
Once the business has made some stopgap solutions to “stop the bleeding,” it can proceed to a disciplined recovery, she said. And to reach their final goal, managers can use the classic tools of people, process, and technology to improve what she called the three most important key performance indicators (KPIs): on time in full (OTIF), inventory accuracy, and staff turnover.