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Two-thirds of "Retail Winners" identify real-time supply chain visibility as a strategic focus area
New research highlights Retail Winners' determination to 'see' the supply chain in motion, and identifies forecasting, internal communication and compliance as key opportunities for retailers.
DALLAS - March 26, 2020 - Symphony RetailAI, the leading global provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and CPG manufacturers, today announced the findings of a new benchmark report, "The Retail Supply Chain: Designing New Ways to Satisfy Demand." The sixth annual study focused on supply chain strategy, conducted by Retail Systems Research (RSR) and sponsored by Symphony RetailAI, shows that retailers are driven to change their supply chain strategies for a number of reasons, but they all revolve around the need to improve supply chain execution in a changing world.
"We have years of data that points to the fact that supply chains aren't keeping up with the changing world of retail," said Brian Kilcourse, Managing Partner, RSR. "It's very hard to separate the customer experience from supply chain excellence, and retailers know this. The variability of consumer demand is the most widely reported business challenge in this year's research, but the best performers, what we call 'Retail Winners,' have a very different view of the world. The importance Retail Winners place on varying aspects of inventory - levels, agility and location - as well as social and environmental issues, reveals a vastly different positioning strategy. The outbreak of COVID-19 across the globe only underlines the need for greater supply chain agility."
Unpredictability of demand cited as a challenge for all, but leading retailers focus more on growth challenges and competitive pressures
Forty percent of all retailer respondents identified unpredictable consumer demand as their top business challenge. But isolating the results to look at these highest performing retailers versus other respondents shows that Retail Winners feel different pressures than others. Only 28% of under-performers cited "making sure our supply chain can keep up with demand" as a top challenge for supply chain execution, compared for 40% of Retail Winners. The same percentage, 40%, of Retail Winners indicated "digital channel growth outpaces store growth, putting new pressures on supply chain" as a top challenge, while cited by only 21% of non-winners.
Retail Winners have broader strategic concerns than lower performing peers
In striving to better understand demand and shopper preferences, leading retailers are also starting to make headway on organizational changes to impact consumers' societal and environmental expectations. Additionally, dynamics of customer demand are changing how products are sourced. It's no surprise to see that this latest research shows product quality as the driver of 85% of retailers' supply chain strategy, behind the need for speed and even low cost. Consumers today are more demanding about which products they want and the prices they are willing to pay, but they also care a great deal about where the product was made, how it was manufactured, and what the ecological impact of that process was.
According to the research, over-performers are placing high importance on being conscious of factory workers, which indicates their desire for overall awareness and supplier collaboration in the end-to-end supply chain process. Only 31% of under-performers say that the globalization of retail has caused them to re-think supply chain strategies, compared to 55% of Retail Winners. Sixty-nine percent of over-performers 'strongly agreed' that the way workers are treated in contracted factories is of highest importance, compared to 54% of others.
While visibility is paramount, forecasting maturity translate to differing stock outcomes
Whether inbound, outbound, on the shelf or in the distribution center (DC), retailers recognize the need to know where their product is. Seventy-six percent of Retail Winners see "real-time visibility across the supply chain" as a focus area for improvement, compared to just 54% of average and under-performers.
Inventory management is a challenge for all retailers, but the concerns of Retail Winners versus others present interesting comparisons. Most notably, Winners fear that they have too much inventory, while poorer performers tend to believe they don't have enough. Thirty-three percent of Retail Winners say their inventory management issues are characterized by too much inventory in DCs, compared to 21% of others, while more under-performers (36%) cite too many in-store out of stocks as a challenge, versus 29% of Retail Winners. RSR suggests that it's likely Retail Winners have made more and better investments in forecast engines than their poorer performing peers, but the research points to inventory visibility and forecasting as opportunities for all retailers in the current landscape.
"What we find most interesting from this research is that Retail Winners are focused on new methods for achieving better visibility and better supply chain execution," said Patrick Buellet, Chief Strategy Officer, Symphony RetailAI. "Their organization's ability to execute in these areas will be not just a result of their strategic view of the retail landscape, but by doing entirely different things than the improvement efforts we'll see non-winners take on this year. In the report, RSR is clear about one thing: it doesn't believe that real-time visibility and accuracy will be possible apart from a 'digital twin' concept for the supply chain - essentially a digital representation of the physical supply chain enabled through AI. Symphony RetailAI looks forward to continually enabling this ability for leading retailers in 2020 through AI-driven and real-time supply chain insights."
For this research, RSR conducted an online survey from November-December 2019 and received answers from 74 qualified retail respondents. Download and read the full report with RSR's recommendations: "The Retail Supply Chain: Designing New Ways to Satisfy Demand."
LAFAYETTE, Ind., Oct. 10, 2024 (GLOBE NEWSWIRE) -- Wabash (NYSE: WNC), the visionary leader of connected solutions for the transportation, logistics and distribution industries, announced today it was selected to receive a $1.6 million grant award from the U.S. Department of Energy Solar Energy Technologies Office (SETO) to support a research and development project aimed at decarbonizing the commercial transportation industry.
The three-year project, set to begin next year in partnership with the University of Delaware’s Center for Composite Materials, focuses on integrating high-efficiency solar energy into refrigerated trailers and truck bodies. This innovation will play a pivotal role in making zero-emission mid-mile transportation a commercially viable option.
“This project has the potential to revolutionize refrigerated transport by reducing reliance on the electrical grid and minimizing overall emissions,” said Michael Bodey, director of technology discovery and innovation at Wabash. “While many of today’s zero-emission products focus on tailpipe emissions, they still draw power from energy grids, which often rely on non-renewable sources. Our goal is to offer a truly green solution—a well-to-wheel approach—that accounts for the full life cycle of energy consumption, from production to usage.”
Wabash will use its proprietary EcoNex™ Technology, a composite material designed to enhance thermal efficiency and reduce energy consumption, while the University of Delaware will contribute its proprietary TuFF technology, which utilizes recycled aerospace-grade carbon fiber, to strengthen and lighten the trailers and truck bodies.
“By incorporating lightweight solar panels and utilizing EcoNex Technology in refrigerated trailers and truck bodies, we are addressing two of the most significant barriers to electrification: weight and energy consumption,” Bodey explained. “EcoNex not only improves the insulation and performance of the trailers but also contributes to overall weight reduction, making the solution even more efficient.”
Batteries powering heavy trucks can weigh between 5,000 to 10,000 pounds, often limiting the payload capacity and drawing significant energy from the electrical grid when charging. The goal of this project is to develop enabling technologies that reduce the weight and energy needs of these vehicles while offering fleet customers greener, more efficient transportation options.
“TuFF is the world’s strongest short fiber composite that is reciprocal with sustainable solutions to the mobility industry. It’s great to collaborate with Wabash on building the most sustainable solar panel integrated refrigerated trailer for the trucking industry,” said Srikanth Pilla, UD PI and director of the Center for Composites Materials at the University of Delaware.
Wabash is the only trailer and truck body original equipment manufacturer (OEM) selected for this government grant, highlighting its unique leadership position in sustainability and innovation. By focusing on mid-mile transportation, the project seeks to create a flexible solar energy system that can be CARB-compliant across different vehicle types, without requiring fully electric platforms to meet compliance.
This initiative is part of the DOE’s Silicon Solar Manufacturing and Dual-use Photovoltaics Incubator Funding Program, which supports advancements in PV technology across the supply chain and fosters new markets for American products. The outcomes of this project will help Wabash continue to evolve its technology ecosystem and green its supply chain to better serve its customers’ sustainability goals.
Wabash: Changing How the World Reaches You® Wabash (NYSE: WNC) is the visionary leader of connected solutions for the transportation, logistics and distribution industries that is Changing How the World Reaches You®. Headquartered in Lafayette, Indiana, the company enables customers to thrive by providing insight into tomorrow and delivering pragmatic solutions today to move everything from first to final mile. Wabash designs, manufactures, and services a diverse range of products, including: dry freight and refrigerated trailers, flatbed trailers, tank trailers, dry and refrigerated truck bodies, structural composite panels and products, trailer aerodynamic solutions, and specialty food grade processing equipment. Learn more at onewabash.com.
University of Delaware Center for Composite Materials The University of Delaware Center for Composite Materials (UD-CCM) was established in 1974. It has been recognized as a Center of Excellence in Composites Materials and Structures six times by the DOD, NSF, and FAA. Technology transition occurs through the Industrial Consortium, with over 350 industrial companies participating since 1978. UD-CCM has a 50-year history of interdisciplinary research covering raw materials (fibers, fiber sizings), intermediate forms (fabrics, prepregs), manufacturing (forming, infusion, winding, pultrusion), joining technologies, modeling and simulation tools, and inspection methods. Learn more at https://www.ccm.udel.edu/.
Des Plaines , Illinois – NOBLELIFT North America, a global leader in Lithium-iron technology and a manufacturer of a comprehensive range of high-performance, low-maintenance manual, electric, and internal combustion material handling equipment, hosted its 2024 Dealer Meeting at the Embassy Suites in Rosemont, Illinois, just miles from their Illinois headquarters in Des Plaines, Illinois.
Over ninety participated in this year’s bi-annual dealer meeting which lasted two days. Day one of the program included presentations and training on various subjects such as NOBLELIFT new products, NOBLELIFT lithium-iron technology, future plans, leasing/financing, marketing, aftersales tech support, parts, extended warranties, quoting software, and more. The dealers welcomed the opportunity to learn more about the company, share their feedback and ideas, and network with other dealers.
Day two was an opportunity for dealers to tour the NOBLELIFT North America headquarters and warehouse. They were able to demo equipment, see the newest models, including the new lithium-iron scissor lifts, meet team members and ask questions. The Des Plaines headquarters is strategically located less than 4 miles from Chicago O’Hare airport.
ATLANTA (Oct. 8, 2024) – Randa Apparel & Accessories (RAA), one of the world's leading fashion apparel and lifestyle accessories companies, today announced a strategic partnership with FORTNA, the leading automation and software company for the full logistics value chain, to modernize their recently acquired Dallas-Fort Worth 625,000 square foot warehouse. This collaboration aims to modernize the facility to meet contemporary demands, enhancing operational efficiency and productivity.
RAA, known for its portfolio of over 40 licensed brands and the recent acquisition of the Haggar brand, acquired the Dallas-Fort Worth facility as part of the deal. Faced with the decision to either move out of or upgrade the facility, RAA engaged with FORTNA to develop a comprehensive solution to keep operations local while addressing real estate constraints.
"Providing configurability is paramount in today's environment," said Ron Egan, FORTNA Vice President, North America. "Whether it’s a brownfield or greenfield project, FORTNA is equipped to support customers at any stage of their warehousing journey. In RAA's case, we optimized the design of their current facility and delivered a customized brownfield solution—demonstrating FORTNA’s flexibility and commitment to meeting customer needs."
FORTNA's retrofitted brownfield design includes automated material flows and sortation systems for both inbound and outbound processes. The project will update nearly all material handling equipment in the facility and will implement the FORTNA warehouse control system solution (FORTNA WCS™) over the next two years.
FORTNA WCS™ will aid RAA in their distribution process by providing a single point of control and visibility within the warehouse. This centralized access point allows the RAA team to efficiently monitor and troubleshoot material handling equipment, ensuring smooth operations across their facilities. The system's ability to manage facility flow and maintain uptime further reduces the risks typically associated with integration and implementation, granting empowerment to operations and maintenance teams.
"Automation is the key to unlocking the most out of the human workforce," Egan added. "By automating routine warehouse tasks, we're able to level up efficiency and labor effectiveness for RAA."
The reliable and scalable architecture of FORTNA WCS™, which is hardware agnostic, offers RAA realtime control over their material handling equipment (MHE) systems. This flexibility ensures that RAA can adapt and scale their operations as needed without encountering compatibility issues.
The user-friendly warehouse control system interface enables RAA's team to handle system management from a centralized touch screen effortlessly, streamlining their workflow and enhancing operational efficiency. Through these key features, FORTNA WCS™ positions RAA to implement their systems with greater confidence and effectiveness, ultimately optimizing their operational performance.
FORTNA projects that RAA will realize a 25% labor savings and increased operational productivity through this partnership, allowing the facility to remain viable as business grows for the foreseeable future.
FORTNA Inc. 1349 W Peachtree St. NW, Suite 1300, Atlanta, GA 30309
About FORTNA
FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services. Visit https://www.fortna.com/.
About Randa Apparel & Accessories
Randa Apparel & Accessories (RAA) is a global powerhouse with over 100 years of expertise. One of the world’s leading apparel and lifestyle accessories companies, RAA operates a portfolio of 30+ brands across all distribution channels. More information is available at https://randa.net.
Chicago, IL, October 1, 2024 - Hub International Limited (HUB), a leading global insurance brokerage and financial services firm, announced today an exclusive referral and broker program partnership throughout the U.S., Canada and Mexico with MAS Seguros, the largest trucking insurance broker in Mexico. The partnership is a response to Mexico’s growing influence in the global economy and a reflection of HUB’s and MAS Seguros’ commitment to expanding its capabilities to better serve clients doing business throughout North America.
Due to changing global political relationships and policies*, there has been a significant move for manufacturing operations to Mexico, which comes with increased risk and insurance challenges when transporting goods cross-border. Organizations face regulatory compliance issues, crime, product damage, catastrophic weather events and accidents. Additionally, more transportation firms from Mexico are moving to the U.S. As a result, there is an emerging transportation and logistics need to manage risk and insure freight, property and assets while transporting goods into Mexico for manufacturing and then back to the U.S. and Canada.
“The changing landscape of Mexico’s economy, modernization of trade agreements and the growing trend of companies nearshoring production closer to North American markets have fueled an increased demand for on-the-ground guidance and a seamless cross-border insurance, risk and compliance supply chain solution,” said Lisa R. Paul, CPCU, Chief Strategy Officer, Transportation Specialty Practice at HUB International.
Both organizations’ clients will have access to best-in-class capabilities through an established network of insurance, risk and claims professionals as well as referrals to legal professionals in all three countries. They will also have access to an integrated, user-friendly digital interface to manage their telematics data and transportation operations through HUB’s proprietary technology platform, HUB Drive Online. The seamless cross-border solution is for any product transported across North American borders by air, sea, truck or rail.
Headquartered in Mexico City, Mexico, MAS Seguros has more than 30 years of experience in heavy trucks and provides risk advisory to clients by offering insurance products, coverage programs and best-in-class services from underwriting to claims management. With 26 locations across Mexico, they serve more than 4,500 clients with over 65,000 insured units.
“Partnering with HUB is a game-changer for our operations as it helps expand our reach beyond Mexico and offer a truly North American solution,” said Alejandro Rentería, Managing Partner and Co-CEO of MAS Seguros. “By combining our deep knowledge of the Mexican market with HUB's extensive network, expertise, and technology platform, we are well-positioned to deliver seamless cross-border insurance and risk management solutions to our clients. We look forward to working with HUB, which will make us stronger and more competitive to face the growing need for trusted advisors as complexity grows in the manufacturing and transportation industries.”
For more information on the HUB Transportation Specialty Practice, click here.
About Hub International
Headquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, Hub’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. For more information, visit Hub Media Center.
Charlotte NC, September 23, 2024 (McLeod User Conference ) – HOPTEK, a global leader in AI-driven trucking and fleet transportation solutions, has been selected by Xtreme Trucking of Wisconsin, one of the U.S.’s leading technology-first transportation and logistics providers, for its Dispatch Engine® solution, a digital platform providing instant visibility and access to the spot load market, while matching available carrier capacity across thousands of possible options. HOPTEK’s “digital twin” will provide real-time visibility and enable Xtreme to boost operational efficiency and fleet utilization, while reducing driver turnover and deadhead miles, resulting in material cost savings and profitability.
Started as a small independent operation in 2006, Xtreme Trucking was formally established in 2009 to become a quality diversified transportation provider, with a growing revenue profile and extensive coverage across the United States. Through HOPTEK’s Dispatch Engine®, Xtreme has leveraged real-time data visibility and dynamic decision-making to drive operational velocity to achieve up to a 20% increase in both Revenue per Hour and Weekly Revenue Miles per Driver – a clear competitive advantage.
Travis Nelson, President and Founder of Xtreme Trucking said: “Between supply chain complications, market shifts, and driver shortages, the past several years have been a rollercoaster ride for our industry. Selecting HOPTEK’s Dispatch Engine solution addresses several seemingly intractable challenges, enabling us to optimize fleet utilization, increase driver satisfaction, and reduce deadhead empty miles. HOPTEK’s robust visibility platform enables us to make the best available decision, even as fleets remain dynamic, and routing and load scenarios shift constantly. We at Xtreme immediately recognized the value of HOPTEK’s strategic offering to our operation and how it would support the achievement of our goals.”
Transportation and logistics are the backbone of the U.S. economy. Xtreme fuels that economic growth by delivering best-in-class operations, innovative technology solutions, and a talented workforce. The company was seeking a solution that would address very specific issues related to driver miles, route efficiency, and utilization in one platform. Achieving these goals required a unique set of capabilities. HOPTEK’s Dispatch Engine® solution closes these gaps by creating dispatchable recommendations that consider the entire fleet, at any given moment. It gets critical information to dispatchers, planners, drivers, and other stakeholders in near real-time, supercharging efficiencies and profitability.
Balaji Guntur, CEO and Co-founder of HOPTEK said: “We’re excited and honored to have been selected as a long-term partner to Xtreme Trucking. Their keen eye for innovative technologies and solutions that genuinely add measurable value attests to why the industry will view Xtreme as a trend setter and leader in small to mid-size fleet tech adoption. We believe they have selected a solution that will enable them to achieve their technology goals, while at the same time supporting their efficiency mindset and profitability targets.”
About Xtreme
Xtreme Trucking LLC delivers superior reefer transportation and dedicated services across the United States. With a leading view on technology and a modern truck and trailer fleet, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe, and exceptional service. Moreover, Xtreme strives for leading on-time delivery and customer service, and as a technologically minded fleet, and remains deeply committed to promoting both customer and driver satisfaction. To find out how Xtreme Trucking Delivers, please visit: https://www.xtremetrucking.com/
About HOPTEK
HOPTEK was founded in 2021 when global strategy and management consultancy Kearney brought its transportation and tech expertise together to help transform the trucking industry. After HOPTEK’s AI-powered system helped a leading U.S. fleet solve major operational challenges and drastically boost their performance, the company opened that technology to fleets across the U.S. With transformational technology tools such as Fleet Scanner®, Freight Finder®, and Dispatch Engine®, trucking and logistics companies can actively analyze fleet performance, identify and reduce wasteful wait times, and optimize dispatching in responsive real-time. For more information, please visit: https://www.HOPTEK.ai/
About Kearney
Kearney is a leading global management consulting firm. For nearly 100 years, we have been the trusted advisor to C-suites, government bodies, and nonprofit organizations. Our people make us who we are. Driven to be the difference between a big idea and making it happen, we help our clients break through. For more information, please visit: https://www.kearney.com/