Skip to content
Search AI Powered

Latest Stories

Survey: 99% of retailers will offer same-day delivery by 2025

Just 35% of retailers say they can do so today, highlighting a greater need for delivery network automation and ‘hyperlocal’ fulfillment strategies, tech firm says.

packages-g6910771bc_640.jpg

Retailers of all shapes and sizes say they will offer same-day delivery by 2025 as consumers continue to prioritize last-mile fulfillment speed and convenience, according to research from delivery and fulfillment cloud platform provider Bringg, released this week.

The supply chain tech provider surveyed 500 retailers in the United States, the United Kingdom, Canada, Germany, France, and Italy to assess the strengths and weaknesses of retailers’ last-mile delivery capacity and to understand fulfillment costs and retailers’ ability to meet customers’ fulfillment needs. They found that most need to develop a more connected fulfillment network, automation capabilities, and focus on geographically smaller, or “hyperlocal,” delivery strategies.


The results are presented in the company’s 2022 Bringg Barometer: State of Retail Delivery & Fulfillment report. According to the survey, 99% of respondents say they will be doing same-day delivery within the next three years, compared to 35% who say they are able to do so today. The survey also found that many current last-mile fulfillment models do not support same-day or on-demand delivery, however, with 36% of respondents saying they lack the technology for same-day delivery, citing real-time order visibility as the main problem, and 24% calling out the sheer distance they need to travel from warehouse to fulfillment as a primary obstacle to delivering on time.

The survey also found:

  • Retailers have an urgent need for greater connectivity, but a lack of visibility and outdated technology is holding them back; 44% are managing multiple fulfillment channels with disparate technologies, and 61% cite problems with visibility into the last mile.
  • The biggest pain points when it comes to scaling delivery include a lack of real-time visibility once the order is out for delivery, according to 61% of respondents; 55% called out the inefficient manual nature of the way they plan and dispatch orders.
  • When it comes to pain points associated with fast and on time delivery, a lack of data is a central concern for retailers due to real-time order visibility (in this case, 51%) and travel time (49%). This problem is exacerbated by multiple delivery partners, as 26% of retailers say they are struggling with visibility when working with third parties.
  • Retailers are moving away from a reliance on a single traditional carrier and are pivoting to a mix of providers to connect with their customers faster, with 55% using multiple fleets for last-mile delivery.
  • Sustainability and carbon emissions are an important consideration, with 56% of retailers using fleets with electric vehicles (EVs), and one in three using bike fleets.

A third of retailers surveyed reported being confident they can respond to these and other pandemic-induced changes in buying behavior, but just under half said they are only somewhat confident they can do so, according to the report.

“The retail industry is reinventing itself and adjusting its fulfillment operations to the current market eruptions, which are paving the way for cost-effective fast fulfillment,” Bringg CEO Guy Bloch said in a press statement detailing the results of the report. “From what we’ve seen in our latest barometer report, the retail industry is highly agile, with a third of retailers (33%) highly confident that they can pivot to respond to new, pandemic-driven customer behavior. With a need for more delivery capacity, greater tech innovation and stronger partnerships with providers, now is the time for the 49% of ‘somewhat’ confident retailers to prove that they, too, can be agile enough to improve delivery speed and convenience. To get there, retailers will need to connect and automate their delivery network resources, processes and technologies, and adopt hyperlocal fulfillment as a goal for 2022.”


Screen-Shot-2022-01-13-at-11.28.50

Recent

More Stories

warehouse worker pulling cart

Cleo acquires DataTrans to speed procurement automation

Business software vendor Cleo has acquired DataTrans Solutions, a cloud-based procurement automation and EDI solutions provider, saying the move enhances Cleo’s supply chain orchestration with new procurement automation capabilities.

According to Chicago-based Cleo, the acquisition comes as companies increasingly look to digitalize their procurement processes, instead of relying on inefficient and expensive manual approaches.

Keep ReadingShow less

Featured

photo collage of warehouse tech

Supply chain pros are wary of inflation and labor woes

The top worries that supply chain leaders hope to address with new innovations this year include inflationary concerns (68%) and labor shortages (50%), according to a survey on innovation from the third-party logistics provider (3PL) Kenco.

And many of them will have a budget to do it, since 51% of supply chain professionals with existing innovation budgets saw an increase earmarked for 2025, suggesting an even greater emphasis on investing in new technologies to meet rising demand, Kenco said in its “2025 Supply Chain Innovation” survey.

Keep ReadingShow less
photos of white house and a loaded containership

Supply chain groups push back on Trump tariff plan

Industry groups across the spectrum of supply chain operations today are pushing back against the Trump Administration plan to apply steep tariffs on imports from Canada, Mexico, and China, saying the additional fees are taxes that will undermine their profit margins, slow their economic investments, and raise prices for consumers.

Even as a last-minute deal today appeared to delay the tariff on Mexico, that deal is set to last only one month, and tariffs on the other two countries are still set to go into effect at midnight tonight.

Keep ReadingShow less
reagan national DCA airport photo

Reagan National airport plans to reopen today after deadly crash

All flights remained grounded this morning at Washington, D.C.’s Reagan National Airport (DCA) following the deadly mid-air crash last night between a passenger jet and an Army helicopter.

In a statement, DCA airport officials said they would open the facility again today for flights after planes were grounded for more than 12 hours. “Reagan National airport will resume flight operations at 11:00am. All airport roads and terminals are open. Some flights have been delayed or cancelled, so passengers are encouraged to check with their airline for specific flight information,” the facility said in a social media post.

Keep ReadingShow less
wind turbine making electricity

GE Vernova to invest $600 million in U.S. manufacturing sites

GE Vernova today said it plans to invest nearly $600 million in its U.S. factories and facilities over the next two years to support its energy businesses, which make equipment for generating electricity through gas power, grid, nuclear, and onshore wind.

The company was created just nine months ago as a spin-off from its parent corporation, General Electric, with a mission to meet surging global electricity demands. That move created a company with some 18,000 workers across 50 states in the U.S., with 18 U.S. manufacturing facilities and its global headquarters located in Massachusetts. GE Vernova’s technology helps produce approximately 25% of the world’s energy and is currently deployed in more than 140 countries.

Keep ReadingShow less