The start-stop pattern of the last two years has led U.S. total business inventories to hit record highs in 2022—a total reversal of what we saw at this time last year.
Dr. Zac Rogers is an associate professor of supply chain management at Colorado State University's College of Business. He is a co-author of the monthly Logistics Managers’ Index.
Our annual inventory check-in shows that inventory levels and costs have been continuing their wild roller coaster ride over the past year as many supply chains seem to be in the throes of “the bullwhip effect.” The bullwhip effect occurs when variations in downstream demand lead to large overcorrections upstream due to delays in information, production, and distribution—all of which make forecasting difficult.
After having too much inventory in 2020, then not nearly enough in 2021, the pendulum has swung back towards abundance in 2022. Large retailers like Target and Walmart are marking down prices and cancelling orders, while smaller retailers are simply trying to stay afloat under the weight of too many goods. This is a far cry from this time last year, when the New York Times was writing articles titled “How the World Ran Out of Everything.” Case in point, total business inventories reached $2.38 trillion in May 2022—up 24% from the nadir in July 2021.1
This volatility is reflected in the inventory indices that we calculate each month as part of the Logistics Managers’ Index (LMI). Figure 1 charts the inventory levels (gray line), inventory costs (blue line), and warehousing capacity (green line) metrics from the Logistics Managers’ Index (LMI) from January 2020 to July 2022. A reading above 50.0 (the black dashed line) indicates expansion, whereas anything below 50.0 indicates contraction.
Other than a slight contraction in February 2020, inventory levels have been increasing constantly over the past two and a half years. However, the rate of expansion has looked quite different year-to-year. In 2020, the average rate of expansion for inventory levels (orange dashed line) was 58.4; in 2021, the rate of expansion jumped to 62.7 (pink dashed line); and in the first seven months of 2022, it increased significantly to 72.8 (dashed teal line).
In 2020, inventory levels and inventory costs only expanded at a moderate rate, as low consumer demand led to a decline in imports and manufacturing. As lockdowns lifted in 2021, consumer demand increased. While real inventory levels rose, they struggled to keep up with this booming demand. At the same time, the increased demand combined with global supply chain congestion to drive the costs of holding and storing goods to record highs. This is reflected in the steady increase in inventory costs seen in 2021 that were incurred as firms paid dearly while competing against each other to move products towards consumers.
Through the first seven months of 2022, we have seen a statistically significant increase in inventory levels from what we saw in 2020 and 2021. This change came through a series of events. Due to shortages and congestion slowing shipments both between and within countries, firms over-ordered goods throughout much of 2021. While consumer spending was robust for much of Q4, it dropped off unexpectedly in December due in part to the Omicron surge in the Northeast. Additionally, port and inland transportation congestion meant that goods that had been due at Thanksgiving did not show up until President’s Day. Unfortunately for this late-arriving inventory, Q1 of 2022 looked much different than Q4 of 2021, as robust consumer spending was tempered by record inflation, which crippled demand for the nonessential consumer goods that many firms were suddenly flush with.
While inventory metrics fluctuated throughout the pandemic and recovery, the lack of available warehousing capacity (green line) has remained constant. LMI respondents have reported a contraction in capacity for 27 of the last 29 months. Even the approximately 738.6 million square feet of warehouse space added to the U.S. in 2020 and 2021 was not nearly enough to keep up with demand.2 This shortage of warehousing space has slowed the intake of new goods and made holding overstocked goods incredibly expensive.
Where is this headed?
Firms are attempting to deal with this high level of inventory in various ways. Some large retailers like Walmart and Costco—which reported inventory increases in the most recent quarter of 33% and 26% respectively—are discounting unsold goods to make way for the wave of imports that usually arrives during the second half of the year. Sportswear company Under Armour is pursuing another prominent strategy of cancelling orders, rescinding approximately $200 million of shipments. Meanwhile Target is employing both strategies, marking down prices and canceling orders. This aggressive approach did lead to lower inventories, but also to a 90% drop in quarterly earnings year-over-year.
Another strategy involves offloading overstocked goods into secondary inventory channels, such as off-price retailers, dollar stores, and salvage dealers. The size of these secondary markets reached a record high of over $681 billion in 2021—3% of U.S. gross domestic product (GDP).3 However, this strategy will not work for all overstocked goods. Secondary retailers operate on a high-turn strategy in which inventory moves through their systems quickly, and they are not likely to take on a high volume of off-season or soon-to-be-obsolete goods.
When asked to predict logistics activity over the next 12 months, LMI survey respondents predict that inventory levels will continue to increase, but at a significantly slowed rate of 64.8, with inventory costs growth slowing to a rate of 78.5. This slowing growth is at least partially due to the prediction that available warehousing capacity will finally begin to expand again (at a moderate rate of 51.5) over the next year.
Firms have worked diligently to burn off inventories through the first seven months of 2022, but the back-to-school and holiday seasons—and the wave of imports that come with them—will be here soon. The goal for inventory managers through the rest of 2022 will be to carefully wind down inventories, while not overcorrecting once again and ending up in another shortage situation (which is a common occurrence when the bullwhip swings back too quickly).
Threading this needle while production and delivery lead times continue to vary will make this quite the challenge. The aftermath of a global pandemic was always going to be long tailed. Hopefully, we are now closer to the end of that tail than to its beginning.
Author’s note:For more insights like those presented above, see the LMI reports posted the first Tuesday of every month at: www.the-lmi.com.
3. Z.S. Rogers, D.S. Rogers, and H. Chen, “The Importance of Secondary Markets in the Changing Retail Landscape: A Longitudinal Study in the United States and China,” Transportation Journal (2022), 61(1).
Benefits for Amazon's customers--who include marketplace retailers and logistics services customers, as well as companies who use its Amazon Web Services (AWS) platform and the e-commerce shoppers who buy goods on the website--will include generative AI (Gen AI) solutions that offer real-world value, the company said.
The launch is based on “Amazon Nova,” the company’s new generation of foundation models, the company said in a blog post. Data scientists use foundation models (FMs) to develop machine learning (ML) platforms more quickly than starting from scratch, allowing them to create artificial intelligence applications capable of performing a wide variety of general tasks, since they were trained on a broad spectrum of generalized data, Amazon says.
The new models are integrated with Amazon Bedrock, a managed service that makes FMs from AI companies and Amazon available for use through a single API. Using Amazon Bedrock, customers can experiment with and evaluate Amazon Nova models, as well as other FMs, to determine the best model for an application.
Calling the launch “the next step in our AI journey,” the company says Amazon Nova has the ability to process text, image, and video as prompts, so customers can use Amazon Nova-powered generative AI applications to understand videos, charts, and documents, or to generate videos and other multimedia content.
“Inside Amazon, we have about 1,000 Gen AI applications in motion, and we’ve had a bird’s-eye view of what application builders are still grappling with,” Rohit Prasad, SVP of Amazon Artificial General Intelligence, said in a release. “Our new Amazon Nova models are intended to help with these challenges for internal and external builders, and provide compelling intelligence and content generation while also delivering meaningful progress on latency, cost-effectiveness, customization, information grounding, and agentic capabilities.”
The new Amazon Nova models available in Amazon Bedrock include:
Amazon Nova Micro, a text-only model that delivers the lowest latency responses at very low cost.
Amazon Nova Lite, a very low-cost multimodal model that is lightning fast for processing image, video, and text inputs.
Amazon Nova Pro, a highly capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks.
Amazon Nova Premier, the most capable of Amazon’s multimodal models for complex reasoning tasks and for use as the best teacher for distilling custom models
Amazon Nova Canvas, a state-of-the-art image generation model.
Amazon Nova Reel, a state-of-the-art video generation model that can transform a single image input into a brief video with the prompt: dolly forward.
Economic activity in the logistics industry expanded in November, continuing a steady growth pattern that began earlier this year and signaling a return to seasonality after several years of fluctuating conditions, according to the latest Logistics Managers’ Index report (LMI), released today.
The November LMI registered 58.4, down slightly from October’s reading of 58.9, which was the highest level in two years. The LMI is a monthly gauge of business conditions across warehousing and logistics markets; a reading above 50 indicates growth and a reading below 50 indicates contraction.
“The overall index has been very consistent in the past three months, with readings of 58.6, 58.9, and 58.4,” LMI analyst Zac Rogers, associate professor of supply chain management at Colorado State University, wrote in the November LMI report. “This plateau is slightly higher than a similar plateau of consistency earlier in the year when May to August saw four readings between 55.3 and 56.4. Seasonally speaking, it is consistent that this later year run of readings would be the highest all year.”
Separately, Rogers said the end-of-year growth reflects the return to a healthy holiday peak, which started when inventory levels expanded in late summer and early fall as retailers began stocking up to meet consumer demand. Pandemic-driven shifts in consumer buying behavior, inflation, and economic uncertainty contributed to volatile peak season conditions over the past four years, with the LMI swinging from record-high growth in late 2020 and 2021 to slower growth in 2022 and contraction in 2023.
“The LMI contracted at this time a year ago, so basically [there was] no peak season,” Rogers said, citing inflation as a drag on demand. “To have a normal November … [really] for the first time in five years, justifies what we’ve seen all these companies doing—building up inventory in a sustainable, seasonal way.
“Based on what we’re seeing, a lot of supply chains called it right and were ready for healthy holiday season, so far.”
The LMI has remained in the mid to high 50s range since January—with the exception of April, when the index dipped to 52.9—signaling strong and consistent demand for warehousing and transportation services.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
"After several years of mitigating inflation, disruption, supply shocks, conflicts, and uncertainty, we are currently in a relative period of calm," John Paitek, vice president, GEP, said in a release. "But it is very much the calm before the coming storm. This report provides procurement and supply chain leaders with a prescriptive guide to weathering the gale force headwinds of protectionism, tariffs, trade wars, regulatory pressures, uncertainty, and the AI revolution that we will face in 2025."
A report from the company released today offers predictions and strategies for the upcoming year, organized into six major predictions in GEP’s “Outlook 2025: Procurement & Supply Chain.”
Advanced AI agents will play a key role in demand forecasting, risk monitoring, and supply chain optimization, shifting procurement's mandate from tactical to strategic. Companies should invest in the technology now to to streamline processes and enhance decision-making.
Expanded value metrics will drive decisions, as success will be measured by resilience, sustainability, and compliance… not just cost efficiency. Companies should communicate value beyond cost savings to stakeholders, and develop new KPIs.
Increasing regulatory demands will necessitate heightened supply chain transparency and accountability. So companies should strengthen supplier audits, adopt ESG tracking tools, and integrate compliance into strategic procurement decisions.
Widening tariffs and trade restrictions will force companies to reassess total cost of ownership (TCO) metrics to include geopolitical and environmental risks, as nearshoring and friendshoring attempt to balance resilience with cost.
Rising energy costs and regulatory demands will accelerate the shift to sustainable operations, pushing companies to invest in renewable energy and redesign supply chains to align with ESG commitments.
New tariffs could drive prices higher, just as inflation has come under control and interest rates are returning to near-zero levels. That means companies must continue to secure cost savings as their primary responsibility.
Specifically, 48% of respondents identified rising tariffs and trade barriers as their top concern, followed by supply chain disruptions at 45% and geopolitical instability at 41%. Moreover, tariffs and trade barriers ranked as the priority issue regardless of company size, as respondents at companies with less than 250 employees, 251-500, 501-1,000, 1,001-50,000 and 50,000+ employees all cited it as the most significant issue they are currently facing.
“Evolving tariffs and trade policies are one of a number of complex issues requiring organizations to build more resilience into their supply chains through compliance, technology and strategic planning,” Jackson Wood, Director, Industry Strategy at Descartes, said in a release. “With the potential for the incoming U.S. administration to impose new and additional tariffs on a wide variety of goods and countries of origin, U.S. importers may need to significantly re-engineer their sourcing strategies to mitigate potentially higher costs.”
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.