Dr. Zac Rogers is an associate professor of supply chain management at Colorado State University's College of Business. He is a co-author of the monthly Logistics Managers’ Index.
From 2020 to 2022, the inventory situation in the U.S. could be described as like a roller coaster. Lockdowns led to too many goods through the first half of 2020, stimulus-fueled consumer spending led to too few through 2021, and then inventories hit record highs in early 2022 as inflation went through the roof. Inventories then steadily declined through late 2022 and the first half of 2023. Inventories are now showing signs of stabilizing and it appears that the roller coaster ride is ending as we finally move back to “normal.”
The easing of the inventory burden is illustrated by the Logistics Managers’ Index (LMI). The LMI is a change index in which any value over 50.0 indicates expansion, with higher values indicating greater rates of expansion. Anything under 50.0 indicates contraction, with lower values indicating grater rates of contraction. The July 2023 Inventory Levels Index reads in at 41.9, indicating the fastest rate of decline since the index began in 2016; and when combined with the May and June 2023 readings, marking the first-ever instance of multiple consecutive months of contraction. The contraction we see this summer is a far cry from the reading of 71.8 we saw in June 2022.
Despite the all-time lows hit this summer, there is some evidence that the long and painful drop that has been going on since early 2022 is beginning to subside. Retailers like Target and Walmart are back in “good shape,” with inventories “right sized” for the near future. The Institute for Supply Management’s June survey of manufacturers reported that inventories are down and even approaching a level that some manufacturers would consider to be “too low.”1
So, do these low inventory numbers portend the recession that many have been forecasting for the last year? No. In fact, in a somewhat counterintuitive fashion, low inventories may be just what the economy needs to get back on track. The reason why can be understood if we analyze Figure 1, which displays LMI data for inventory levels, inventory costs, warehousing prices, and transportation prices. Inventory levels peaked at an all-time high of 80.2 in February of 2022. This put significant stress on supply chain capacity and drove costs through the roof.
When all three of the cost metrics in Figure 1 are combined, it provides an aggregate supply chain cost ranging from 0–300 with a breakeven level of 150. Aggregate costs reached their highest ever level of 271.4 in March 2022. Interestingly, the San Francisco Federal Reserve’s estimate of inflation coming from supply issues peaked at the same time.2 The heavy inventory burden was driving the costs of supply chains up and contributing heavily to inflation. If we fast forward to July 2023, we can see that inventories are contracting, and all three of the cost metrics are down significantly from where they were a year ago.
[FIGURE 1] Inventories and supply chain costs 2020-2023 Enlarge this image
Aggregate supply costs read in at an all-time low of 153.2 in June of 2023 and then at 156.7 in July, both of which are close to essentially no growth. Relatedly, the Federal Reserve estimated that supply pressures were actively lowering inflation during the spring of 2023. Evidence of this can be seen in the Consumer Price Index dipping to 3% (significantly lower than the 9.1% seen in June 2022) and more sophisticated inflation measures—such as “supercore” measures (which excludes goods with volatile prices like food, energy, used cars, and shelter) and the Harmonized Index of Consumer Prices—returning to normal levels. When taken together this suggests that high inventories strained supply chains and were a large factor behind inflation. Now that inventories have been reduced, supply pressure is contracting, and inflation is slowing. Essentially, as inventories are reaching a healthy level, the overall economy is getting healthier as well.
It should also be pointed out that inventories are not actually abnormally low, they are just lower than they were during the crisis and recovery of the last few years. Data from the U.S. Census Bureau tracking the seasonally adjusted inventory-to-sales ratio for total business inventories for 2015–2023 show signs of a return to normal. (See Figure 2.) Inventory-to-sales ratios are helpful in the context of 2022–2023 because inflation impacts each side of the ratio. As inventories become more expensive, sales prices increase along with them. The average inventory-to-sales ratio from 2015–2019 is represented by the dashed red line. When firms had more inventory than they could sell, as in the spring of 2020, the inventory-to-sales ratio increased. Conversely, the ratio decreased in the summer of 2021 when inventory was being sold very quickly and firms were having a difficult time keeping up with demand. From 2015 to 2019, the inventory-to-sales ratio for businesses in the U.S. averaged 1.40. Through the first four months of 2023 (the most recent data available), the ratio has returned to levels consistent with that pre-COVID average.
[FIGURE 2] 2015-2023 Total business inventories to sales ration - seasonally adjusted Enlarge this image
Impact on supply chain capacity and costs
The return to normal will have several important impacts on supply chains. Many carriers built up capacity with an eye toward being able to handle the high levels of inventory moving through the system from 2020–2022. The excess freight capacity has clearly hurt some fleets, but it has also lowered prices for retailers, manufacturers, and consumers. Once again carriers find themselves in a situation similar to 2018–19 when we had a freight recession, but no recession in the overall economy. Eventually, however, supply and demand will rebalance, and prices should stabilize at lower levels than were seen from 2020–2022. The recent bankruptcy at Yellow that has eliminated the third-largest less-than-truckload carrier in the U.S. is evidence of the move back towards equilibrium in the freight industry.
Warehousing firms also built up capacity with 738.6 million square feet of new warehousing space coming online in 2020 and 2021. However, due to the slower rate at which warehousing can expand, we are not seeing a similar recession in this market. Despite the slowdown in the market, many firms are betting on future growth due to the continued long-term expansion of e-commerce. While its growth has slowed, e-commerce has remained elevated, which means that the service levels provided by more warehousing will be important going forward. The increase in the number of warehouse locations suggests that inventories will stay slightly higher than they were pre-pandemic.
We should, however, expect inventories to stay below their 2021–2022 highs for the foreseeable future. The move back towards normalcy is allowing some retailers to move back toward the just-in-time (JIT) inventory management systems used before the pandemic. One major difference now is that firms have worked hard over the last few years to shorten supply chains as well as diversify the supply base to become hardier in the face of disruptions. The waves of reshoring and nearshoring (in some industries) will allow supply chains to be more reactive to consumer demand and hopefully avoid some of the traps they fell into during 2021. Essentially, supply chains are attempting to balance the low-cost JIT systems they had before the pandemic with the more resilient portfolio approaches that allowed them to keep goods in stock during the pandemic. For many firms this seems to be taking the form of sourcing JIT inventories from multiple firms, in multiple regions, utilizing multiple ports and forms of transit. Pursuing a hybrid JIT/portfolio strategy should help firms to avoid the wild swings in inventory we saw over the last few years.
Future outlook
When asked to predict logistics activity over the next 12 months, LMI respondents predicted that inventory levels will begin to expand again, moving from contraction to a moderate expansionary rate of 53.7. This is a marked shift from what we saw through most of the spring when respondents were expecting contraction. An expansion rate of 53.7 suggests that firms will generally be replacing goods as they are sold, with overall inventories increasing at a slower, potentially more sustainable rate of growth. This optimism is at least partially due to lower inflation and increased consumer confidence. Things can always change, but at the moment it seems that the potential recession that scared many firms away from replenishing inventories has not come, and supply chains are looking to get back to business as usual.
Author’s note:For more insights like those presented above, see the LMI reports posted the first Tuesday of every month at: www.the-lmi.com.
Notes:
1. “June 2023 Manufacturing ISM Report on Business,” Institute for Supply Management (July 1, 2023): https://www.ismworld.org/supply-management-news-and-reports/reports/ism-report-on-business/pmi/june/
The new funding brings Amazon's total investment in Anthropic to $8 billion, while maintaining the e-commerce giant’s position as a minority investor, according to Anthropic. The partnership was launched in 2023, when Amazon invested its first $4 billion round in the firm.
Anthropic’s “Claude” family of AI assistant models is available on AWS’s Amazon Bedrock, which is a cloud-based managed service that lets companies build specialized generative AI applications by choosing from an array of foundation models (FMs) developed by AI providers like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself.
According to Amazon, tens of thousands of customers, from startups to enterprises and government institutions, are currently running their generative AI workloads using Anthropic’s models in the AWS cloud. Those GenAI tools are powering tasks such as customer service chatbots, coding assistants, translation applications, drug discovery, engineering design, and complex business processes.
"The response from AWS customers who are developing generative AI applications powered by Anthropic in Amazon Bedrock has been remarkable," Matt Garman, AWS CEO, said in a release. "By continuing to deploy Anthropic models in Amazon Bedrock and collaborating with Anthropic on the development of our custom Trainium chips, we’ll keep pushing the boundaries of what customers can achieve with generative AI technologies. We’ve been impressed by Anthropic’s pace of innovation and commitment to responsible development of generative AI, and look forward to deepening our collaboration."
Specifically, the new global average robot density has reached a record 162 units per 10,000 employees in 2023, which is more than double the mark of 74 units measured seven years ago.
Broken into geographical regions, the European Union has a robot density of 219 units per 10,000 employees, an increase of 5.2%, with Germany, Sweden, Denmark and Slovenia in the global top ten. Next, North America’s robot density is 197 units per 10,000 employees – up 4.2%. And Asia has a robot density of 182 units per 10,000 persons employed in manufacturing - an increase of 7.6%. The economies of Korea, Singapore, mainland China and Japan are among the top ten most automated countries.
Broken into individual countries, the U.S. ranked in 10th place in 2023, with a robot density of 295 units. Higher up on the list, the top five are:
The Republic of Korea, with 1,012 robot units, showing a 5% increase on average each year since 2018 thanks to its strong electronics and automotive industries.
Singapore had 770 robot units, in part because it is a small country with a very low number of employees in the manufacturing industry, so it can reach a high robot density with a relatively small operational stock.
China took third place in 2023, surpassing Germany and Japan with a mark of 470 robot units as the nation has managed to double its robot density within four years.
Germany ranks fourth with 429 robot units for a 5% CAGR since 2018.
Japan is in fifth place with 419 robot units, showing growth of 7% on average each year from 2018 to 2023.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
The practice consists of 5,000 professionals from Accenture and from Avanade—the consulting firm’s joint venture with Microsoft. They will be supported by Microsoft product specialists who will work closely with the Accenture Center for Advanced AI. Together, that group will collaborate on AI and Copilot agent templates, extensions, plugins, and connectors to help organizations leverage their data and gen AI to reduce costs, improve efficiencies and drive growth, they said on Thursday.
Accenture and Avanade say they have already developed some AI tools for these applications. For example, a supplier discovery and risk agent can deliver real-time market insights, agile supply chain responses, and better vendor selection, which could result in up to 15% cost savings. And a procure-to-pay agent could improve efficiency by up to 40% and enhance vendor relations and satisfaction by addressing urgent payment requirements and avoiding disruptions of key services
Likewise, they have also built solutions for clients using Microsoft 365 Copilot technology. For example, they have created Copilots for a variety of industries and functions including finance, manufacturing, supply chain, retail, and consumer goods and healthcare.
Another part of the new practice will be educating clients how to use the technology, using an “Azure Generative AI Engineer Nanodegree program” to teach users how to design, build, and operationalize AI-driven applications on Azure, Microsoft’s cloud computing platform. The online classes will teach learners how to use AI models to solve real-world problems through automation, data insights, and generative AI solutions, the firms said.
“We are pleased to deepen our collaboration with Accenture to help our mutual customers develop AI-first business processes responsibly and securely, while helping them drive market differentiation,” Judson Althoff, executive vice president and chief commercial officer at Microsoft, said in a release. “By bringing together Copilots and human ambition, paired with the autonomous capabilities of an agent, we can accelerate AI transformation for organizations across industries and help them realize successful business outcomes through pragmatic innovation.”